Customer Service Manager

Belinda C. Tucker Cell: 678-***-****

**** ****** ****, *********, ** 30021 **************@*****.***

Career Summary: Over twenty years experience in recruiting, marketing, and public relations.

Career Highlights:

Earned a record $10,000 bonus after only 6 months on the job for a recruiting bonus, billing over $100,000 for Robert Half/Accountemps.

Awarded Relationship Builder Award by Training Director at Cendant Mortgage.

Raised over $500,000 in corporate funds and foundation endowments for Charity.

Freelance Writer (2009 to Present)

Prepare newsletters…write SEO content for blogs…Write resumes…Write Copy for websites…

Tuckerfield Properties

Manager (March 2006 to April 2009)

Interview and hire contractors to repair houses…Buy and sell houses…Arrange financing

SunTrust Bank

Commercial Loan Specialist (August 2005 to March 2006)

Solved commercial customer problems….Reviewed and Analyzed Credit Memos and Loan Documents…Assigned largest account after only five months on the job.

PHH Mortgage, Inc. (Formerly known as Cendant Mortgage)

Account Manager/Mortgage Advisor (May 2004 to August 2005)

Recruited Real Estate Agents and Brokers from Coldwell Banker, Century 21 and ERA for training classes and tours of home office…Promoted mortgage business…Conducted training classes for realtors…Advised mortgage clients on options…Delivered Presentations Outlining Cendant benefits at Realtor Award Events and Sales Meetings.

NCI, Inc. (A Publishing Company)

Customer Service Lead/Proofreading Lead (October 1998 to June 2003)

Corporate Recruiter and Outplacement Consultant

Recruited financial professionals for corporate positions….Established and built client relationships with large and small corporations such as Coca Cola Corporation, Bell South Enterprises, SunTrust Bank, Georgia Power, Sears & Roebuck…Conducted Outplacement classes for corporate clients.

Self Employed (October 1988 to 1995)

Romac & Associates (October 1986 to 1988)

Robert Half & Associates/Accountemps (1985 to 1986)

Education: Georgia Institute of Technology (Georgia Tech), BS in Industrial Management