Seeking FT or PT jobs in the Raleigh-Durham NC
Resume:
OBJECTIVE
To provide secretarial/clerical support and customer service for an organization offering opportunity for advancement.
SUMMARY OF QUALIFICATIONS
• Skilled ten year administrative professional, who is a dependable and reliable team player.
• Capable of working independently with minimal supervision.
• Practiced in time management and organizational skills.
• Experienced in MS Office, Lotus Smart Suite, and Lotus Notes.
EMPLOYMENT HISTORY
May 2007 – April 2009
CONFIDENTIAL, Raleigh NC
Business Support Specialist
• Provide support assistance to the CEO, Director of Outsourcing, and other personnel for a small service management company.
• Work on various projects to include doing research by using the Internet or other resources to locate specific information; creating in-house manuals and guides; or basic job descriptions.
• Assist in the recruiting process by locating and doing initial screening of qualified clinical mid-career candidates for various jobs openings in clinical research field including statistical programming, data management, research associates, and project management.
• Schedule interviews of candidates with CEO, Director, or HR Generalist as needed via the phone or face-to-face.
• Provided follow-up answers to questions from potential candidates as needed on the status of their resume/applications.
October 2003 – May 2007
CONFIDENTIAL, RTP NC
Contractor Support Assistant
• Maintained a heavy workload of calendar scheduling, arranging travel, follow-up tasks, creating and updating organizational charts and address/contact listings, assisted in creating presentations, and performed a broad-spectrum of duties such as typing correspondences, faxing, copying, ordering supplies, and processing mail.
• Received awards for excellent job performance and superb customer satisfaction rating and promoted twice within the service contract supporting mid-to-executive level managers.
• Received bonus as part of team reward for making 1st year of Principal Response Team Center a major success for the service contract.
• A member of Mentoring team to assist in training and evaluating potential new employees.
November 2004 – October 2003
CONFIDENTIAL, Raleigh NC
Part-time Weekend Receptionist
• Provided clerical assistance in various projects for site managers, call center supervisors, call center team leaders, telephone interviewers, and monitors.
• Granted personnel and visitors access to building using center’s exterior video cameras and electronic lock doors.
• Answered phones, took messages, and transferred calls to other lines.
• Responsible for updating employee attendance tracking system by retrieving messages from center’s absent/tardy phone line recording information in employee attendance book, reporting attendance and absences to all managers via phone and e-mail.
October 2003 – August 2002
CONFIDENTIAL, Raleigh NC
Office Assistant III (Inspection Division)
• Supported housing inspectors and inspection division supervisor by processing daily a large volume of housing inspection reports by sorting into specified categories, checking for administrative errors, recording information into specific log books, generating appropriate correspondences or memos for each report accordingly, and filing or forwarding reports to appropriate parties.
• Additional special projects include assisting Inspection's supervisor with processing Rental Increase requests and First Pass Incentive programs by entering data into MS Excel spreadsheet.
• Participate in various sub-committees within the department created to discover new solutions to a variety of internal and external issues.
• Daily clerical activities include answering phones, responding to voice messages from clients, pulling reports for scheduling, creating mass mailing letters, making copies, distributing mail and internal offices memos, mailing correspondences, and ordering office supplies.
October 1997 – August 2002
CONFIDENTIAL, RTP NC
Administrative Assistant - Contractor
• Maintained a heavy workload of calendar scheduling, arranging travel, follow-up tasks, creating and updating organizational charts and address/contact listings, assisted in creating presentations, and performed a broad-spectrum of duties such as typing correspondences, faxing, copying, ordering supplies, and processing mail.
• Receive numerous awards for excellent job performance and superb customer satisfaction rating and promoted five times within IBM/Monarch contract supporting mid-to-executive level managers to include providing back-up coverage for an Executive Assistant for a Vice President.
• A member of Monarch Mentoring team to assist in training and evaluating potential new employees.
EDUCATION & TRAINING
CONFIDENTIAL, Fayetteville NC
June, 1997
Associate’s Degree – General Education
United States Army
February 1990 – February 1994
E-4/Specialist – 74C Automated Telecommunications Center Operator
KEY SEARCH WORDS
Administrative assistant, secretary, office assistant, office support, office clerk, receptionist, MS Word, MS Office, MS Power Point, MS Excel, Team support, administrative associate, recruiting, administrative, executive assistant, assistant, legal, human resources, marketing assistant, government, clerical, secretarial, support, computer skills, light data entry
REFERENCES
To be provide later.
Contact this candidate