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Customer Service Assistant

Chicago Heights, IL
August 20, 2012

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Patricia R. Harrison

**** * *******

Chicago, IL 60619 773-***-**** Mobile

Objective: Searching for a challenging position, utilizing abilities developed through experience and education, with opportunity for professional growth.


2009-2012 Kidds Palace Learning Center

Teacher’s Assistant

Provide support to classroom teacher

Assist students in successfully learning the daily lesson objectives

Supervise students during class time and meal times in the cafeteria

Typing, photocopying class materials and filing papers

Maintain emotional maturity while working with the children

Respect children and adults

Flexibility, understanding, and patience

Frequent interaction with students

Listening skills, availability and responsiveness to children

Use positive discipline and guidance techniques

Ability to provide an environment children can feel comfortable

2008-2009 SCR Medical Transportation Chicago, IL

Call Center Customer Service Rep.

Maintain an outgoing and upbeat personality.

Maintains proper phone etiquette

Capable of performing in a fast-paced and high-stress work environment

Display flexibility from the call center representative

Stay Professional at all times

Respect company policy

2007-2008 Kimmie Kare Daycare Chicago, IL

Teacher’s Assistant

Responsible for the safety and security of the students in the classroom, on the playground and on field trips.

Help students learn skills along with the teacher

Interact with Parents

Treat each child as an individual and act according to ones needs

Display sensitivity toward children

2004-2004 Schermerhorn Cigar Store Chicago, IL


Open and Close Store

Handle Customers

Control Stock, and Inventory

Drop Daily Deposits

Handled accounts receivable

2002-2004 Harrison & Assoc. Homewood, IL


Open and close company office

Answer phones, retrieve message from voice mail

Monitor visitors, update appointment calendars daily

Maintain fax machine, assist users, send faxes, retrieve and route incoming faxes.

Copy and file all paper work

Keep inventory

2001 - 2001 Cracker Barrel Oak Lawn, IL


Serving customers

Bus Tables

2000- 2000 Inventive Mortgage Flossmoor, IL


Monitor visitors, update appointment calendars daily

Send faxes, retrieve and route incoming faxes

Copy and file all paper work

Keep inventory, assist Loan Officers from form station


2000 Homewood Flossmoor High School Flossmoor, IL

* Diploma

Interests: Writing, Reading, Bowling, Power walking, Volunteer work

Contact this candidate