Quality Systems Coordinator/Auditor
Resume:
Julie Carragher
London, Ontario
N5V 4C7
_____________________________________________________________________
Career Objective
To expand my career with a manufacturer that enhances my Quality Management Systems experience.
Qualifications
Over twenty years of progressively responsible experience in a variety of industries which include Quality, Customer Service, Training, Office Management and Operations. Highly developed skills/qualities include:
Detail oriented
Excellent communication skills (oral and written)
Initiative
Highly analytical
Prioritization skills
Ability to multi-task
Excellent memory retention
Proficient skills in MS Word, Excel Spreadsheet, Microsoft Outlook, Groupwise and various network software.
Recent Achievements
Responsible for overseeing project launch for major customer. Involved forecasting, scheduling, and production reporting to top management. Received company recognition award for this launch in November 2008.
Management of full account base in Customer Service II role in a short time span while learning a new industry.
Developed a new Quality Manual thereby reducing document from a copy of the TS standard to a two-page process flow document. Created a usable tool for existing and new employees for training of processes.
Completed RABQSA-Certified ISO 9001:2000 Lead Auditor Training with AIAG ISO/TS 16949:2002 Supplier Auditor Certification in July 2005. Enabled me to perform in-house training to new Internal Auditors in 2007.
Career History
Customer Service II Representative
Specialized Packaging Group (London)
April 2007 – July 2009
Duties:
Management of major account base.
Expediting, order processing and scheduling,
assisting in new product development projects and
inventory management.
Internal audit team member for ISO9001:2000
Progressive Positions
Kaiser Aluminum
January 1993 - April 2007
QA Technician/Lead Auditor January 2004 – April 2007
Scheduling Administrator April 2003 to December 2003
Inside Sales Administrator January 1993 – April 2003
Duties:
QA Technician -Lead the Audit Team, streamlined processes, responsible for ISO documentation (TS16949:2002). Completed special projects as required such as aiding in PPAP packages with Project Managers. Internal Auditing, Supplier Auditing, ISO14001:2004 Internal auditing. Involved in 5S projects.
Inside Sales/Scheduling Administrator -Customer service, scheduling, quoting, contract review, metal procurement, expediting, credit
and claims. Assisted in APQP projects as required. Involved in inventory management and counts.
Accounts Payable Clerk
Pepsi Cola Canada Beverages
October 1990-December 1992 Office Manager
Office Manager
Dawson Microsystems
February 1989 - September 1990
Heighway Personnel
June 1988 - February 1989
Inventory Control Clerk - Kelloggs(1988) six month assignment
Progressive positions Nesel Fast Freight Inc
April 1983 - June 1988
Including Dispatch, Rating, Credit, Claims, Training,Accounts Receivable and Reception
Education
Microsoft Excel Advanced Fanshawe College
May-June 2007
RABQSA-Certified ISO 9001:2000 Lead Auditor Automotive Industry Action Group
Training with AIAG ISO/TS 16949:2002 Supplier July 2005
Auditor Certification
TS 16949:2002 & ISO 14001 Internal Auditor SGS
Course April 2005
Metallurgy for the Non-Metallurgist November 2004- April 2005
ASM International (Online Course)
Production and Service Management University Western Ontario
January to April 2003 Continuing Studies
Accounting I & II Sheridan College
Business Law 1 Personnel Management
Front Office Management
1986 - 1988
SSGD South Huron District H.S – 1982
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