Human Resources Generalist/Manager
Resume:
MISHA TURNER
Alexandria, Virginia 22304
703-***-**** | *************@*****.***
HUMAN RESOURCE PROFESSIONAL
Seasoned Human Resource Professional offering 10+ years superior track record in progressively responsible Human Resource Management functions. Excellent analytical and organizational skills, recognized for expertise in recruitment, job skill training, determining effective remediation techniques, and personal intervention. Acknowledged for capacity to spearhead program implementation and improvements with demonstrated ability to collaborate with others to achieve cohesive goals. Strong knowledge of employment law and employment applications with proficiency in conflict resolution, negotiations and creating strategic alliances, strategically aligning HR policies and programs to accomplish corporate goals and objectives. Core competencies include:
Human Resources Generalist Affairs
Management Training & Development
Project & Process Management
Organizational Needs Assessment
Employee Relations & Retention
Full Cycle Recruitment
Project Planning & Management
Corporate Communication
Conflict Resolution
PROFESSIONAL EXPERIENCE
HUMAN RESOURCE GENERALIST Mar 2011 - Present
Serco - North America, Reston, Virginia
Serco North America is a federal government contractor aiding 400 contracts in the areas of IT services, systems engineering, and HR-focus business process management to all branches of the US military, federal civilian, state, and local agencies. The Corporate HR department supports ~9,000 employees in the US in 45 states, 4 Canadian provinces and 14 countries abroad. Provides support for process improvement for HR Operations and Compensation and Compliance team’s workflow efficiency, creating better systems, and processes.
HR Operations
Spearheads project implementation within the annual HR Operations plan (Mid-Year/Year-End Appraisal, Talent Management, Severance Agreement processes, etc.) involving functional and cross-functional initiatives.
Generates various ad hoc reports for the Director of HR Operations and various business leaders while streamlining systems and administrative process using flow charts and cross-functional teamwork.
Utilizes standard human resource concepts, practices, and procedures to facilitate short and long-term HR initiatives; initiated the review and update of company policies, procedures, and forms while ensuring compliance with federal and state laws; and identifies opportunities where HR can add value to employee engagement and/or the organization.
Prepares adverse impact analysis information related to reduction in force (RIFs) for Legal Department and SVP of Human Resources to provide accurate employee data and compliance.
Provides guidance and leadership to HR Assistants while carrying out routine new employee orientation assistance to complete employee file for internal and external compliance purposes.
Diagnose data trends to stay abreast of current HR issues within the organization to identify problem origination and develop potential solutions.
Provides guidelines for LTD, STD, FMLA, severance agreements, appraisal processes (mid-year/year-end), e-verification processes, on-boarding/out-boarding, and termination (voluntary/involuntary and severance agreement) processes distributed company-wide.
Supported 7 high-level employees under the Vice Presidents of Army and Military Personnel Services Programs, which consisted of partnering with business unit leader to achieve strategic goals and maximize human capital (Loss of contract, December 2011).
Compensation and Compliance
Created and refined current compensation and compliance process, documents, and human resource information system (HRIS) transactions for the Compensation team.
Facilitated implementation of HR policies, instructions, and procedures while reviewing policies and communication releases to the HR department of updates.
Tracked and distributed Excellence Awards to recipients throughout the organization and “On the Spot” Awards to corporate employees.
Prepared and submitted bi-weekly Virginia New Hire report electronically; collected and analyzed human resource data; and made necessary recommendations to management.
Reconciled (HRIS) entries made by Human Resource Assistants, Generalists, Managers and other persons in the field that perform human resource hiring actions in order to maintain accurate and up-to-date data.
HUMAN RESOURCE GENERALIST Jan 2002 – Feb 2011
Alexandria City Public Schools, Alexandria, Virginia
Alexandria City Public Schools is a public school district with ~2200 employees and serves over 10,000 students within the Alexandria community. Provided staffing support to over 600 support staff employees; effectively recruited, selected, and retained qualified and diverse employees to aid in the success of the city’s educational goals for students.
Identified staffing vacancies to include recruiting, prescreening and assisting with the selection of job applicants.
Tracked and maintained budgeted full-time equivalents (FTE) for actual support staff positions at each location for the purpose of ensuring position control.
Facilitated recruitment process to include posting of vacancies; notifying eligible employees and applicants of position availability; reviewing employment applications; evaluating qualified applicants to match job requirements; referring qualified applicants to managers; and executing hiring recommendations when appropriate.
Communicated to newly hired employees their job responsibilities, schedules, work conditions, district benefits, compensation, and/or promotion opportunities when extending verbal/written offers of employment.
Conducted reference and background checks, which included fingerprinting and processing child protective services forms on new hires.
Verified employment eligibility using the federal online database, e-Verify.
Performed HR support administrative tasks which included data-entry of new hire information into the HRIS, maintaining employee and informational files, and processing hiring-related paperwork.
Prepared and maintained employment data related to hiring, termination, leaves, transfers, and promotions.
Organized appropriate documentation and ad hoc reports to include monthly new hire data to the Virginia New Hire Reporting Center as well as other legible documents, such as organizational charts, directories, benefits forms, and performance evaluation forms.
Liaised between new hires and various departments to resolve issues and to serve as a resource for district and Human Resources policies.
Maintained applicant and employee data for annual summer school programs (Summer School (Regular and Special Education), Middle School and Kindergarten Prep programs) by appropriately staffing licensed and support staff positions for each participating location and/or department.
ACADEMIC QUALIFICATIONS
Master of Arts, Human Resource Management 2014 (anticipated graduation)
American Public University
Bachelor of Arts, Psychology Aug 2009
George Mason University
Associate in Arts, Liberal Arts (Specialization in Psychology) May 2007
Northern Virginia Community College
ADDITIONAL TRAINING/CERTIFICATION
Notary Public, Expires March 2015
Member, Society for Human Resource Management (SHRM)
HR Generalist Seminar, Society for Human Resource Management (SHRM), Dec 2009
Human Resource Management Certificate Program, George Mason University, Apr 2011
Northern Virginia Community College Workforce Development: Practical Skills in Employee Relations, Sept 2012
TECHNICAL SKILLS
HRIS Applications: Impromptu | ADP | SAP (MyHR) | ePersonality | WinOcular | Discoverer
MS Office Suite
Typing 50+ wpm
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