TRACEY HAYDEN

**** ********* ******

Apartment **09

Houston, TX 77002

Phone: 713-***-****

pk2lmw@r.postjobfree.com

EXECUTIVE SUMMARY

Broad based professional with diverse sales and technical management background. Highly motivated and

results-oriented with exceptional leadership skills. Experienced in technical sales, account management, customer

and technical service. Solid track record of consistently meeting and exceeding company goals and objectives. Strong

people/career development/mentoring capabilities and excellent written and verbal communication skills.

PROFESSIONAL EXPERIENCE

Sales/ Account Management

• Extensive experience of selling software solutions across a range of commercial organizations, especially

in the Oil and Gas sector

Sold Wellbore Products Oil and Gas Sector

Supported Major Account Managers and areas Sales Directors to ensure 100% customer

satisfaction through sales and support.

Managed existing accounts, as well as created new business by networking and referrals.

Generate key relationships with new and established customers.

Produced new opportunities for phone products, as well as data and voice products.

• Managed team issues across internal account team.

Supported customer account base with effective territory management to maximize field efficiency.

Responsible for contract negotiations.

Provided training on new products

Managed and trained sales reps.

Experience in codes/certifications requirements UL, CSA, IEC Ex, ATEX

Prepared accurate costing for electrical enclosures

Assisted distributors and integrators in delivering reliable quotes for projects, assist sales in keeping

good relations with customers

sales environment selling hydraulic fracking

Managed small projects in full transparency (critical path analysis, staying in budget etc.)

Visited customers to get an assist with specification of enclosure solutions for the customer

Provided technical quotations and costing to be delivered to customers

Systematic and consistent approach to project handling and reporting.

Identify and call on clients both buyers and non buyers for lighting calculations.

Create business plans for growth.

Identify technical improvements and operational improvements in existing service line.

Create quotes and be involved in pre and post operations activities.

Assist in developing marketing materials.

Attend trade shows as appropriate

Handles special projects, as assigned.

Honors

Grew business by 50% year over year.

Consistently achieved or exceeded monthly quota goals.

2006-2012 95% over quota for the year.

2004-2005 45% over quota for the year.

Top Selling team for October 2003, 2005-2009

Contributed to marketing and lead generation activities

Managed and mentored staff of 15 technicians, while managing a Network Operations Center. Delegated priority

outages, assigned workload and scheduling.

Developed existing accounts and client relationships by networking with Geologists, Geophysicists, Shipbuilders,

CEO’s, Engineers, Electricians, Project Managers, Buyers and Procurement Managers

WORK HISTORY

Glamox Aqua Signal -Oil and Gas Lighting 2010 - Present

National Sales Manager

WhiteStar Corporation -Oil and Gas Software 2009-2010

Business Development Manager

XO Communications -Oil and Gas Telecommunications 2008-2009

Major Account Executive

Market Source -Telecommunications and Phone Solutions 2008 - 2008

Territory Manager for AT&T and Nortel Account

Environmental Allies -Environmental Sales 2006 - 2008

Account Manager

MCI -Telecommunications 2004 – 2006

Account Manager

Optus Telemation -Phone Solutions 2002 - 2004

Account Manager

NextiraOne, LLC -Phone Solutions 2001 - 2002

Account Manager

Nortel Networks -Telecommunications and Phone Solutions 1998 - 2001

Network Operations Engineer/Manager

IBM -Technology 1993 - 1998

Senior Product Specialist

EDUCATION

Certificate, Optus Telemation and NextiraOne - Outside Sales Training

Completed 75% of course work for BS in Computer Science, Durham Technical College, Durham, NC

COMPUTER CERTIFICATIONS

Windows 95-NT, OS/2, Windows 3XX-4.0, Office Suite, and A+ Certification.

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