Gladys' Resume

Gladys V. Williams

** ******* **.

Rochester, New York 14621

H585-***-**** C585-***-****

********@*****.***

OBJECTIVE:

To obtain a position that will capitalize on my extensive experience, energy and willingness to take on new challenges.

EDUCATION:

Florida A & M University Tallahassee, Florida

B. A. in Psychology 1969-1973

· Minor in Special Education

· Psychology Club

PROFESSIONAL EXPERIENCE:

Dr. Freddie Thomas High School

Acting School Secretary April 2006 – February 2007

· Monitored clerical department for compliance of work schedule..

· Called in substitutes for clerical absences.

· Acted as a resource to staff, parents and students.

· Maintained the computer bookkeeping system.

· Secretary to Principal: scheduled and maintained appointments/kept track of important phone calls.

· Performed and assisted in related work as required to ensure smooth and timely operation of the Main Office of the school.

· Kept track of payroll on the PeopleSoft system.

· Ordered school-related items.

· Updated student data on SMS system.

· Trained new Secretary.

Dr. Freddie Thomas High School Rochester, New York

Academy Secretary September 2002-Present

· Maintained and organized student folders with essential student information: teacher referrals,

address changes, bus information, schedules and suspension letters.

· Answered telephone calls for office protocol; responded to routing inquiries to appropriate

Administrator.

· Operated office machines including personal computers, typewriter, photocopies, calculator and fax machine.

· Handled incoming and outgoing mail, sorting and collating materials for mailing, stuffing envelopes.

Dr. Freddie Thomas Learning Center Rochester, New York

Compliance Clerk September 1999- September 2002

· Oversaw the referral process of students in Special Education Department.

· Coordinated the Student Support Services team reports and made sure the reports stayed in

compliance with State regulations.

· Kept a Compliance Log of each student referral.

· Informed teachers and any other staff members of any pertinent information that was needed to complete the

referral process.

· Made sure 30-day time frame was adhered to.

· Sent completed packets of information received from the Social Worker, Psychologist, Speech

Therapist and the Nurse (Student Support Services Team) to the District office for processing.

· Provided the opportunity and the resources for parents, staff and students to receive relevant

counsel for difficult situations.

· Typed reports, forms, letters and any essential material.

· Corresponded with parents of students with scheduled meeting dates.

Dr. Freddie Thomas Learning Center Rochester, New York

Acting School Secretary September 1998-September 1999

· Supervised the entire clerical department.

· Assigned and scheduled switchboard times.

· Processed time sheets and time cards.

· Called in substitutes for clerical absences.

· Acted as a resource to staff, parents and students.

· Assigned and evaluated the work of subordinate staff.

· Monitored the computer bookkeeping system.

· Secretary to Principal: scheduled and maintained appointments/kept track of important phone calls.

· Performed and assisted in related work as required to ensure smooth and timely operation of the Main Office of the school.

Dr. Freddie Thomas Learning Center Rochester, New York

Compliance Clerk September 1995-September 1998

· Responsibilities same as above.

Lincoln School #22 Rochester, New York

Office Clerk September 1993-September 1995

· Registered incoming students and maintained their files.

· Logged student information into school computer system.

· Requisitioned supplies and equipment for teachers and kept a budget log.

· Assisted with special projects as directed.

· Prepared and organized student files with correct phone numbers and addresses.

· Worked switchboard and processed messages to appropriate staff.

George Mather Forbes School #4 Rochester, New York

Office Clerk October 1988-September 1993

· Offered clerical support to the Student Support Staff.

· Registered incoming students.

· Managed tutors from Nazareth college providing scheduling for students and teachers.

· Acted as a resource to parents as related to student placement.

· Answered telephone, responded to routine inquiries about school information.

· Typed simple and complex documents.

SKILLS

· Computer Proficiency: Microsoft Word, Excel, Access and Power Point

STRENGTHS

· Excellent work ethics

· Team player

· Considerate and enthusiastic worker

· Leadership abilities

· Good communication skills

· Responsible and innovative

· Quick Learner

REFERENCES

· Available upon request

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