Sales Manager, Sales Training
Resume:
Michael C. Goins
Las Vegas, NV *****
*************@*******.***
OBJECTIVE
To utilize proven managerial, sales, training and technical skills in the area of sales management/territory management or sales training with a growth-oriented company that will provide a positive team atmosphere.
QUALIFICATION HIGHLIGHTS
Result oriented with a consistent record of exceeding standards and expectations.
Outstanding communication, presentation and negotiation skills with a combination of interpersonal and analytical abilities.
Highly perceptive with a proven ability to pinpoint problems, provide creative solutions and follow through to resolution.
Proficient with Microsoft Office, Outlook, BPCS data systems and ACE software.
Trained in PSS (Professional Selling Skills) & received a certificate from the Dale Carnegie Managers course.
PROFESSIONAL EXPERIENCE
ASSURED PHARMACY 2007-2009
Southwest Regional Sales Manager – Las Vegas, NV.
Core Responsibilities:
Responsible for leading the strategy and activities in multiple states, with each state having multiple territories, and each territory consisting of one Specialty Pharmacy Representative
Responsible for each territory to reach its monthly, quarterly and yearly goals
To field the best team possible while continuing the development and training of new team members
Responsible to evaluate and execute a pipeline of business going forward
Responsible for key account development and operational issues
To work in the developmental stages of new pharmacy locations
To inform members of his/her team new and important information regarding the Pain Management Community
Responsible for making certain all trade shows, seminars and conferences within the territory are addressed for consideration of attendance
Responsible for positive communication between Specialty Pharmacy Representatives and the pharmacy within their territory
Report all major issues and concerns within the territory to upper-management
DALE CARNEGIE, JOHN RODGERS & ASSOCIATES 2006-2007
Training/Sales Consultant – Las Vegas, NV.
As a DCC Training Consultant I was directly responsible for selling and driving a combined 180 Public Dale Carnegie Training enrollments per year for the Las Vegas, Reno and Henderson, NV areas. This included but was not limited to advertising, marketing, as well as, prospecting, cold-calling and selling additional Dale Carnegie Training and consulting projects as appropriate to meet client needs.
Core Responsibilities:
Reported enrollments to local Sales Support on a daily basis.
Maintained daily and weekly log forms, weekly sales indicator report and tracker. E-mail tracker and sales indicator report to General Manager and Sales Support weekly.
Communicate all enrollments to the Operations Center for invoicing purposes daily.
Set class locations, handle all local marketing and advertising, find co-sponsors, and complete other administrative aspects for each promotion conducted.
Collect all tuition fees and submit to Operations to certify each client.
DENTURES AND DENTAL SERVICES 2005-2006
Clinic Manager – St. Peters, MO.
The responsibility of the Clinic Manager is to run the Dental Clinic. As the Clinic Manager I am responsible for the overall day to day operations, as well as the training of new employees. This includes the hiring and firing duties. The Clinic Manager is also responsible for major and minor advertising efforts via local and regional market avenues. Other duties include the following: Clinic payroll (submitted bi-weekly to the Corporate Office), petty cash budget/report, invoice reports and payment, OSHA obligations, supply ordering, management and cost analysis, participation in local events and attend Chamber of Commerce meetings to help facilitate future business opportunities. I am also responsible for the development and presentation of treatment plans for each patient.
Achievements:
Successfully increased production and monthly revenue/collections for the clinic.
Maximized monthly budgetary constraints to successfully grow business via television, radio spots and local print advertising.
Expanded clinic services by incorporating new products that met with current patient appeal.
Initiated the concept of the “Extreme Smile Makeover.”
CROWLEY’S RESTAURANT & BAR 2005-2005
Floor Manager – Raleigh, NC.
As the Floor Manager for Crowley’s I oversaw the daily operations of the restaurant. Additional responsibilities included but were not limited to assisting the wait staff by ensuring an exceptional experience for our patrons in either the restaurant or the bar areas. The Floor Manager was also responsible for maintaining current relationships with regular patrons, as well as introducing the restaurant to the community, through visits to local area businesses promoting the restaurant and offering specials for group functions.
ULTRADENT PRODUCTS, INC 2004-2005
Territory Account Manager
Account Managers were responsible for monthly revenue and mileage reports. Territory Managers were also required to meet monthly revenue objectives through professionally growing our current account base. Territory Managers were responsible for the continued education of Ultradent Products through in-house trainings, trade show participation and local educational courses. Primary responsibilities included forming, strengthening and maintaining lasting relationships with Doctors offices and their staff by earning their trust and loyalty through our service and products. Also responsible for the daily implementation of a progressive territory management plan to increase revenue and meet objectives.
Achievements:
Named to the 2004 Southeast Region of the Year.
Substantially grew business and met or exceeded monthly expectations each month.
Accomplished the monthly product focus each month.
DENTSPLY TULSA DENTAL PRODUCTS 1999-2004
Senior Inside Territory Manager
Responsible for daily, weekly, monthly and quarterly quotas that centered on a specific group of accounts within each assigned territories. Professionally communicate with seven outside sales representatives on a daily basis to coordinate a proactive business plan to effectively manage assigned territories. Develop professional relationships with accounts to help provide trust, loyalty and education with specific products and services.
Achievements:
Proactively held business reviews within the territory, which effectively generated sales revenue by an estimated 22% in Q1 of 2004.
Responsible for managing over 800 specific accounts within seven territories, which generated $462,388 in sales revenue in Q1 of 2004.
Substantially grew business over 150% in Q1 of 2004 versus Q1 2003 through studying the purchasing habits of accounts and implementing various selling strategies to maximize revenue.
Attended a number of hands on courses, lectures, product and peer training programs, as well as, led many of the peer training sessions for the entire Inside Sales team.
Received the 2002 Dentsply Tulsa Dental Products, Inside Sales Representative of the Year award.
Held new hire interviews and was a part of the hiring process.
EIS ADVANCED WIRELESS 1999-2000
Territory Manager
Account Managers were responsible for submitting weekly and monthly quotas. Account Managers were also responsible for submitting a monthly action plan and effectively managing time to maximize sales opportunities. As an Account Representative I would travel extensively throughout the Tulsa area and Northeastern Oklahoma.
Achievements:
Proactively prospected new business and held scheduled service review meetings with executives and business owners across Northeastern Oklahoma.
Responsible for cold calling and prospecting new accounts in conjunction with continuing relationships with current customer base.
EDUCATION
Texas State University, San Marcos, TX (1995-1997) Mass Communications Major
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