Sales Manager
Resume:
Felicia Waddy
Pearland, TX 77583
Mobile Phone: 832-***-****
Secondary Phone: 281-***-****
E-mail: **********@*****.***
OBJECTIVE:
I am seeking a long term position within your company where I can utilize my past and previous experience. Work dynamically and professionally, willing to learn any new skills that will help optimize your company's success.
PROFESSIONAL EXPERIENCE:
Axis Dental | Houston, TX
Dental Field Sales Representative
Oct 2010- Jan 2012
Job Duties:
Responsible for promoting and selling Axis dental products and distribution, Partner with area dealer representatives through co-travel to promote and sell the axis dental products to dental office, dental labs and dental schools and participate at regional trade shows and coordinated and conducted appropriate dealer-training sessions. Engaged directly with dental professionals and developed group dental practice business to increase market share of dental consumable, rotary, and endodontic products. Developed and presented dental business plans and promotions to customer base that drives results. Responsible for sales growth and maintained a successful track record in exceeding in sales goals in a high growth environment. Possessed excellent organizational skills to effectively plan and prioritized to exceed goals.
Texas School of Business | Houston, TX
Dental Assistant Instructor RDA
June 2007 - August 2010
Job Duties:
Maintain attendance records, student grades, observe and supervise students work to determine progress, provide feedback, and make suggestions for improvement. Presented lectures on the fundamentals of dental assisting and conducted discussions on the names and numbers of the teeth, how to chart with the doctor and how to take and develop radiographs. Increased student knowledge and competence using videotapes, power point presentations and a general textbook, Administered oral and written performance test in a laboratory setting, and in the classroom.
PROFESSIONAL EXPERIENCE:
Union Pacific Dental | Houston, TX
Office Manager
Nov 2006 - June 2007
Job Duties:
oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. Also responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, specialty referral process and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, EBITDA and payroll projections, staff payroll and bonus, accounts receivable reports and invoice processing are a part of the operational responsibilities.
PROFESSIONAL EXPERIENCE:
Brazos Dental Group
Title: Patient Care Coordinator Manager
Aug 2005 Oct 2006
Responsible for expediting communications between upper level management and general personnel facilitating, resolving, and responding to patients in need of assistance demonstrated excellent customer service and communicated effectively with all patients. Converse with insurance company and patients by phone, fax or email answered incoming calls, relayed all messages to staff members, scheduled appointments completed insurance forms and maintained clerical records, accounts payable, receivable records. Evaluated all invoices, prepared bills and received payment for dental services
PROFESSIONAL EXPERIENCE:
Houston Medical Clinic
Medical Patient Account/Collections Manager| Houston, TX
May 2003 - May 2005
Job Duties:
Responsible for overseeing my departments CPT and ICD9 codes HCFAS,UB925, HCPCS that are in pending status for processing, determination EOB, Interviewing patients and consultant with the patient regarding the doctor's diagnostic, scheduling surgeries, follow appointments, training new employees on med soft, answering the phones, Reviewing and interpreting all follow up on claims filing patients charts. Collecting payments on all delinquent accounts and setting up payment arrangements for balance in full, partial payments or authorized settlements.
PROFESSIONAL EXPERIENCE:
The Suburban Group | Houston, TX
Accounts Receivable/Payable Clerk
April 2002 - May 2003
Job Duties
My job description included inputting purchase orders, scanning client invoice for cash receipts application and paid invoice filing. Independently, verified accuracy of itemized charges and supporting receipts and cost. Established a relationship with new and existing customer base by providing support, information and guidance and resolved all customer inquiries effectively, sorted mail and checked reconciliation and general Ledger account numbers. Maintain transaction reports and posting journals. Maintain records through filing, retrieval retention, storage, compilation, updating and purging. Made collection calls and set up arrangements for balance in full or payments, researched vendor disputes. Conducting month end closing procedures and year end 1099 reporting Auditing invoices for approval responded to inquiries and resolved discrepancies.
PROFESSIONAL EXPERIENCE:
Southwestern Professional Institute | Houston, TX
School Admissions Representative/Sales Position
January 2000 - February 2002
Job Duties:
Advised students on course selection and career decision and informed students about the school and the hours the courses that they selected would be available. Conducted a general tour of the classrooms and campus and answered any question that they may have. Evaluate students’ abilities and interest using test, records, and interviews. Maintain accurate and complete student records as required by law, district policies and administration regulations. Registered students for upcoming program and escorted students to financial aid center.
EDUCATION
Bachelor of Arts Degree Business Administration - Accounting
August 1996 - August 2000 University of Houston | Houston, TX
Dental Assistant Diploma
January 2001 - January 2002 Astrodome Dental | Houston, TX
RDA Certificate State of Texas Dental Examiners Mandatory 2005
Westbury High School
Diploma received 1996
References available Upon Request
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