Human Resources Generalist
Resume:
John Work
Elgin, IL *****
**********@*****.***
SUMMARY
Demonstrated proficiency in performing all aspects of Human Resources functions including employee relations, talent acquisition, benefits, investigations, and development of training programs. Knowledgeable of federal and state labor laws including ADA, FMLA, VESSA, HIPPA, FLSA, COBRA, and EEOC legislation. High energy team player dedicated to serving internal customers at all levels of the organization. Possesses excellent written and verbal communication skills. Establishes rapport and credibility needed to build successful, long term relationships inside and outside the organization. Proficient in MS Office and HRIS systems.
WORK EXPERIENCE
City of Elgin, Elgin, IL
Senior Human Resources Advisor 2006-2012
Responsible for a wide variety of Human Resource functions in support of municipal operations. Handled employee relations, discrimination complaints and assisted supervisors with disciplinary issues. Interviewed and hired low income teenagers for the Summer Youth Program. Processed FMLA requests and tracked their status. Handled domestic violence leave requests under the VESSA law. Served as contact for employee benefits and conducted new hire orientation.
Conducted “HR Here” large group meetings with employees to communicate updates in policies, procedures and HRIS system enhancements. Functioned as the Designated Employer Representative to handle confidential issues involving substance abuse cases. Referred employees to the Employee Assistance Program for treatment, counseling and return to work.
• Created a training module to instruct supervisors in Proper Interviewing Techniques.
• Wrote a City policy to comply with the Victim’s Economic Safety and Security Act.
• Drafted a manual to prepare supervisors to handle suspected substance abuse incidents.
• Saved $21,000 training costs in one year using IDOT staff instead of private contractors.
Challenger, Gray, & Christmas, Chicago, IL
Certified Training Counselor 2001-2006
Duties included training individual clients as well as conducting group sessions to assist clients through the job search process. Conducted detailed counseling on proactive job search strategies, mock interviews, resume and cover letter preparation. Maintained follow up contact with clients to provide feedback and suggestions until client was employed.
• Appointed to head a pilot program to interface with Human Resource executives from client companies in order to facilitate the process of scheduling training.
• Tasked with mentoring new counselors in the areas of establishing initial rapport with clients and successful relationship building.
John Work
Coates Screen Inc., St. Charles, IL
Manager of Recruitment and Training 1999-2001
In charge of all employee relations for manufacturing operations and nationwide branch facilities. Handled benefits issues, disciplinary actions and resolved employee conflict situations. Assisted in open enrollment meetings and 401K enrollments. Recruited all exempt and non-exempt personnel for manufacturing and laboratory operations. Trained branch managers and supervisors in interviewing techniques. Created annual training plan for all employees based on training needs identified in performance reviews. Scheduled classes to meet training needs. Processed injury reports, investigated accident trends and maintained OSHA 200 logs.
Cherry Corporation, Waukegan, IL
Employment Representative (Automotive Division) 1996-1998
Handled all employee relations for the Automotive Division. Recruited all exempt and non-exempt personnel for the manufacturing area and laboratory operations. Handled pre-employment testing and background checks, interviewed applicants, and conducted new hire orientation. Ensured compliance with labor laws, mediated employee conflicts, instituted disciplinary actions and performed Title VII and misconduct investigations.
Trimm, Inc., Libertyville, IL
Human Resources Manager 1993-1996
Negotiated with benefits providers on contracts for health, dental and 401K plans. Processed bi-weekly payroll and answered benefits questions. Recruited all exempt administrative office staff and non-exempt production employees. Wrote company policies, conducted new hire orientations, handled progressive discipline cases, and represented the company in unemployment hearings. Mediated employee disputes and conducted Title VII investigations. Served as plant safety committee chairman. Investigated injuries and kept OSHA 200 logs.
MILITARY EXPERIENCE
United States Marine Corps Infantry Officer 1980-1984
Responsibilities for leadership, training, and welfare of enlisted Marines.
TRAINING AND COMPUTER SKILLS
Seminars in Effective Interviewing Techniques, Progressive Discipline, Americans with Disabilities Act, Family and Medical Leave Act, Fair Labor Standards Act, Substance Abuse in the Workplace, and Sexual Harassment Prevention. Proficient in MS Office and HRIS systems.
EDUCATION
University of Cincinnati, Cincinnati, OH, Bachelor’s in Business Administration.
COMMUNITY INVOLVEMENT
• Conducted job search workshops for low income teenagers at Elgin Recreation Center.
• Partnered with the Watts Labor Community Action Committee for job placemen
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