Customer Service Manager

Crystal L. Boyer

******************@*****.***

Objective

A Professional Customer Service position with an opportunity to enhance relationships with customers while increasing sales and profits.

Work Experience

Wal*Mart, Bristol, Pa United States

Customer Service Manager

01/2008 - 02/2010

Duties: Scheduling 30+ employees Cash Handling Money Transfering POS System repairs Customers concerns Communicating with managers

PepBoys, Marlton, Nj United States

Assistant Manager

07/2005 - 12/2007

Duties: Supervisor and sceduling 30+ employees Cash Handling Manage commercial accounts Inceeasing sales and profits daily (retail & service) Customers concerns and problems POS System Ordering merchandise Maintain cleaniness Organizing merchandise

Education

Bristol High Bristol, Pa United State

Dilpoma in Accounting, GPA: 3.0

1999 - 2003

Skills

Customer Service experience for 7+ years. Management experience for 7+ years.

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