Grand Rapids Mental Health
Resume:
Susan Chang
Grand Rapids, MI **504
Email: ************@*****.***
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Qualifications:
•Master of Social Work
•State of Michigan Limited License Social Worker
•Extensive knowledge of community supports and services in Kent County
•Bi-lingual (Korean)
Education:
Master of Social Work, Grand Valley State University April, 2003
Alpha Kappa Delta Honor Society
Bachelors of Science in Sociology, Grand Valley State University April, 2000
Alpha Kappa Delta Honor Society
Professional Experience:
Healthy Start Family Support Worker, October 2010 to present
Catholic Charities West Michigan
•Conducting assessments and individual service plans.
•Assisting individuals and families in establishing and setting goals.
•Overseeing family mentors.
•Attending routine trainings and educational classes.
•Collaborating with community support and services.
•Providing prevention services to high risk families.
•Providing education and knowledge regarding child development and care.
Early Impact Therapist, January 2008 to September 2010
Catholic Charities West Michigan
•Facilitated individual and family therapy to children, adolescents and families.
•Evaluated and assessed individuals and families to provide appropriate treatment plans and interventions.
•Assisted individuals and families in establishing and setting goals.
•Provided conflict resolution and identifying effective problem solving strategies.
•Monitored overall progress in identified areas.
•Completed assessments and individual service plans.
•Collaborated with Children’s Protective Services and community supports.
•Provided case management services.
Adjunct Professor, September 2007 to present
Grand Valley State University Grand Rapids, MI
•Human Behavior in the Social Environment
•SW Generalist Perspective
•Child Welfare
•Teaching, facilitating and educating students in the field of Social Work.
•Preparing, developing and implementing class curriculum
•Utilizing the Generalist and Strengths Perspective.
•Promoting leadership qualities
•Providing a culturally sensitive and diverse approach to social work practice.
•Promoting and assisting in career development and growth.
Family Skills Therapist, October 2003 to December 2007
Family Outreach Center Grand Rapids, MI
•Facilitated individual, family and group therapy to mentally ill adults, children and adolescents.
•Evaluated and assessed individuals and families in order to provide the most appropriate treatment and interventions.
•Case management services and collateral community contact and referrals.
•Participated in the development of Individualized Educational Plans.
•Developed behavioral treatment plans and provided crisis stabilization.
•Completed diagnostic assessments, routine progress notes and quarterly updates.
•Utilized and incorporated The Stages of Change and ASAM.
•Developed, planned, and implemented The Young Women’s Round Table.
•Participated in routine audit procedures and Continuous Quality Improvement.
•Participated in policy and procedure development.
•Utilized conflict resolution and monitored overall progression in identified areas.
•Presentations to United Way regarding agency programs.
Outpatient Therapist, October 2005-January 2007
Family Outreach Center Grand Rapids, MI
•Facilitated individual and adult therapy to adults, children and adolescents.
•Evaluated, diagnosed and assessed for mental health and co-occurring disorders. Provided appropriate treatment and interventions for the mental health population. Completed diagnostic assessments, evaluations and treatment plans.
•Made appropriate community referrals and collaborated with psychiatric supports.
Child and Adolescent Therapist, May 2002-September 2003
Pine Rest Christian Mental Health Hospital Grand Rapids, MI
•Case managed for children and adolescents hospitalized on the inpatient unit.
•Facilitated individual, group and family therapy.
Completed treatment, discharge and aftercare planning.
•Provided crisis stabilization and appropriate treatment interventions.
•Made appropriate referrals and contacts with psychiatrists, outpatient providers and insurance care providers.
•Evaluated incoming patients and completed psychosocial assessments.
•Related clinical insight to the treatment staff within the group setting.
Intake and Client Services Coordinator, May 1999-May 2000
YWCA Domestic Crisis Center Grand Rapids, MI
•Performed client intake assessments.
•Counseled women and children of domestic violence.
•Developed and implemented support groups and support group meetings.
•Practiced crisis intervention and participated in the crisis hotline.
•Served as assistant to director of client services coordinator.
Dispatcher and Operator, May 1995-April 1999
Eagle Systems Grand Rapids, MI
•Multi-task management.
•Emergency dispatcher and operator for Life Connections.
•Residential and commercial alarm dispatcher.
•EMS dispatcher and fire emergency dispatcher for Kent, Ottawa, and Allegan counties. Monitored all Michigan National Guard Armories.
References: Available upon request
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