PACITA WILLIAMS
San Francisco, CA 94124
Phone: 415-***-****
***************@*****.***
OBJECTIVE
Janitorial / Custodian / Maintenance Clerk / Cashier / Customer Service
SUMMARY
I am able to perform all duties related to housekeeping and providing services up 16 rooms per day, and have established customer services skills and ability to work with diverse populations.
SKILLS
CDL and vehicle
10 years experience working in hotels, residential facilities and offices
Customer Service/Satisfaction with a smile
EDUCATION
2010
Business Basics and General Education
City College of San Francisco (CCSF); San Francisco, CA (SF, CA)
EXPERIENCE
10/11-12/11
JANITOR, Seasonal Contract
Adecco, Cirque de Soliel; SF, CA
Clean Offices & outside bathrooms
Mop Floors
Vacuum aerobatic rehearsal pits
1/11 - 4/11
HOUSEKEEPER
Trinity Property Management Services; SF, CA
Cleaned short-term leased studies and one-bedroom apartments, including bathroom, kitchen and other living area, and common areas
Remove and change used sheets and towels (make up bed body changes), remove trash, clean windows, remove markings off of walls, wipe down all furniture, wash dishes, clean bathroom/kitchen and vacuum, then mop floors
5/07-2/09
HOUSEKEEPER (Professional Apartment Cleaner)
Oakwood; SF, CA
Make up bed body changes, remove trash, vacuum, clean windows, wipe down all furniture
Clean assigned areas on a timely basis report to the assistant facilities manager any repairs or maintenance observed during cleaning activities, and washed dishes
Participates in emergency drills and follows emergency procedures
Attended and participates in staff programs and facility training, as required
CASHIER/CUSTOMER SERVICE (Gift Shop)
Greyhound Bus Company; SF, CA
Cashier/Customer Service
Money Transactions Deposits (cash, credit/debit)
Safely wrap item purchased and restocked shelves, performed inventory
Balanced and audited sales for accuracy
Answered and expedited phone calls 4/03-5/06
2/03 - 5/04
HOUSEKEEPER (Professional Hotel Room Cleaner)
Carlton Hotel; SF, CA
Housekeeping/Maid Service: all duties related to housekeeping provide services for up to 15 rooms per day
Operating floor and carpet cleaning industrial vacuum machine
2003
JANITOR (Professional Office Cleaning after hours)
Johnny Kings Janitorial; SF, CA Summer Job
Performed full janitorial duties such as cleaning assigned areas, dust desks and light fixtures, wipe down furniture & windows, empty trash, mop, sweep, and vacuum on a timely basis
1998-2000
CASUAL MAIL HANDLER
United States Postal Service; SF, CA
Sorted and weighed bagged mail, unloaded shipments and packages, and performed light data entry
REFERENCES
THERESA HARRISON, Eldercare Provider
3522 Bridgedale Dr.
Hayward 94541
ELLEN BOWMAN, Eldercare Provider
36 Turner Terrace St.
San Francisco 94107
DAISY, Supervisor from Hotel Carlton
1075 Sutter St.
San Francisco, CA 94109
JERRI FIGGLY, Supervisor from Greyhound Bus Company
200 Folsom St.
San Francisco, CA 94105
KIM JUSTIN, Financial Crimes Specialist at Wells Fargo Bank
368 Santa Maria Dr.
Fairfield, CA 94533