Server with strong teamwork and communication skills.

Location:

Posted:

May 22, 2009

GWENDOLYN MALABED

***-**** ******** ****** **** • Scarborough, Ontario M1K 2N4

QUALIFICATIONS SUMMARY

• Organized server providing strong customer service and teamwork skills

• Great ability to multitask while remaining professional in fast-paced environments

• Dedicated to ensuring customer satisfaction by remaining courteous and friendly

• Smart Serve certified

JOB EXPERIENCE

SWISS CHALET ROTISSERIE AND GRILL

Server -02/2009 to Present

• Assist guests in order selection by promoting specific menu items and specials

• Continually visit guest tables to promptly fulfill additional requests and promote attentive service

• Complete cash-out procedures at end of shift, stock supplies and service areas

Counter Attendant -09/2007 to Present

• Coached new co-workers and manager trainees regarding menu items, company policies and procedures

• Coordinate with kitchen staff when plating and preparing orders for accuracy

• Properly packed orders according to Swiss Chalet standards to avoid complaints and missing items

Food Preparer -10/2008 to 02/2009

• Prepare cold food items such as salads, desserts, wrap, etc. according to specification

• Aware of recipes, ingredients and proper proportions in order to minimize food waste

• Ensure high levels of product standards in taste and presentation

BURGER KING

Counter Attendant -01/2007 to 09/2007

• Responsible for handling cash, perform debit/credit card transactions and taking orders

• Trained new cashiers with reference to menu, promotions and policies

• Maintained orderly appearance of register area, dining room and kitchen

EXTREME PITA/ MUCHO BURRITO

Counter Attendant -08/2007 to 09/2007

• Served and prepared pitas, burritos, tacos and salads

• Operated cash register, took orders and cleaned dishes

• Assisted co-workers on menu specials, ingredients and standards to provide customer satisfaction

EDUCATION

JEAN VANIER CATHOLIC SECONDARY SCHOOL

Yearbook Design, Co-operative Education, Diploma, 2008

ST. MARIA GORETTI

Best in English Award, Diploma, 2003

REFERENCES

Available upon request.