Vanessa Hernandez
Tucson, AZ. 85735
************@*****.***
OBJECTIVE:
Have excellent customer service; I would like to improve my skills. I am a very hard worker and take pleasure in assisting customers with anything that I can. With the experience and knowledge I have, I would like to become to my full potential.
QUALIFICATIONS:
I have over four years of experience in a customer service environment. I am a quick learner and can work well under pressure. I work fine with others and take constructive criticism very well. Have some experience in repair and trouble shooting.
EDUCATION:
1998-2002 High School Diploma, Ha:san preparatory and leadership school
EMPLOYMENT
5/10-12/10 Afni
Job Duties include answering inbound calls, entering customer’s information into the system data base and also entering the customer financial and personal information. All while performing excellent customer service.
10/09-4/10 Ross
Job Duties included stocking, cashier, and floor person.
12/06-7/07 Desert Diamond Casino
Responsible for conducting operations of the poker games offered at the TOGE. Assume responsibility and control of money and chips. Maintain a high degree of customer service. Provided a fun, friendly, harmonious atmosphere for guest-complies with department casino, gaming regulatory policies, and interns controls.
12/04- 7/06 Old Pueblo Traders
Duties include answering inbound calls for a clothing catalog. Helped pick clothing items and helped with coordination with outfits and also entered customer’s information into the system data base, while maintaining a high degree of customer service.
02/02 – 04/03 La Chimichanga
Duties include being a server, cashier, Helping with cooking the food and maintained the responsibility of the food business.
01/01 - 01/02 Round house Pizza
Duties include being a sever, cashier prepared and made pizzas and maintained the responsibility of the food business.