Customer Service High School
Resume:
Jodi Langlinais
Highlands, TX *****
***********@*******.***
OBJECTIVE To obtain an employment opportunity that will utilize my experience in the intermodal
transportation field.
EXPERIENCE 6/2010-6/2011 Maritime Service Houston, TX
Dispatcher
Dispatched up to 50 trucks
Input orders from customers
Released equipment from steamship lines
Utilized the port and rail websites to manage dispatches
6/2009-6/2009 Jacobsen Warehouse Laporte, TX
Customer Service
Receive shipping orders from customers and processed in system
Give processed orders to warehouse to get pulled
Ship orders in system after product has been shipped
Entered and processed bill of ladings to customers and drivers
11/2008-2/2009 Southwest Freight Houston, TX
Driver’s Payroll
Processed drivers paperwork for billing and payroll
Backed up dispatchers and csr’s for dispatch operations
Researched per diem, storage, and damaged invoices from steamship lines and container
yards
6/2008-11/2008 TXN Logistics Houston, TX
Local Dispatcher
Dispatched over 20 local trucks for import / export shipments
Released equipment from steamship lines
Utilized the port and rail websites to manage dispatches
Researched per diem, storage, and damage invoices from steamship lines and container
yards
Entered driver’s pay into system for processing
10/2004-1/2008 WW Rowland Trucking Houston, TX
Dispatch Supervisor/Local Dispatcher
Supervised customer service and dispatch operations
Researched per diem, storage, and repair invoices
Prepared daily yard report
Dispatched over 40 local trucks for import / export shipments
Entered customer orders
Released equipment from steamship lines
Utilized the port and rail websites for dispatches
Dealt directly with customers, warehouses, and steamship lines
2000-2004 Eagle Transportation Houston, TX
Local Dispatcher / Billing Clerk
Dispatched over 30 trucks for import / export shipments
Entered customer orders
Released equipment from steamship lines
Prepared invoices for two terminals
1991-1998 Canal Cartage Company Houston, TX
Customer Service / Billing Clerk
Entered customer orders
Released equipment from steamship lines
Processed driver’s paperwork for invoicing and drivers settlement
Processed drayage invoices
EDUCATION 1990 Frederick High School Frederick, MD
OTHER SKILLS Typing 65 wpm
Ten key by touch
Microsoft Word and Excel
Knowledgeable of Internet
Knowledgeable of Port of Houston website
Knowledgeable of Barbours Cut, Bayport and APM websites
Knowledgeable of the Union Pacific and BNSF websites
Knowledgeable of bill of ladings and container depot interchanges
Contact this candidate