Customer Service Sales

Eric Hood

*** ******** **** ******, ** ***** 626-***-**** *********@*****.***

Objective:

To obtain a position with a company that recognizes assertive, hardworking, and efficient individuals. I am seeking positions where I can best utilize and enhance my customer service skills, while gaining additional administrative and accounting experience.

Skills and Qualifications:

Self motivated team player with excellent time management, written and verbal communication skills. Proficient using Microsoft Office, and 10 keys by touch.

Work Experience:

Fedex Office

Center Specialist – Monrovia, Ca 08/2010 to Present

. Responsible for operating a variety of equipment, taking customers orders, moving and accepting shipments, and operating computer equipment

. Responsible for opening and closing store

. Responsible for making daily store deposit

Staples Center 08/2008 to 12/2011

Guest Service – Los Angeles, Ca

. Director/Greeter

. Responsible for directing fans safely and efficiently inside the arena

. Provide solutions for fans discomfort

. Responsible for giving employee breaks

Radio Shack 02/2004 to 8/2009

Sales Associate S. Pasadena, Ca

Assist customers with their needs by utilizing my resources.

Keep the sales floor stocked and maintained

Responsible for opening and closing the store.

Responsible for store cage access.

Make daily deposit

Vans Shoes 11/2007 to 05/2008

Sales Associate- Glendale, Ca

Assist customers with choosing the shoes they want.

Accept store shipment, and restock merchandise.

Prepare sales floor for the next day openers.

Certification

AAA Forklift

. Sit down

. Stand up

. Pallet Jack

Education: Pasadena City College, Culinary art, current enrolled.

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