William Heyser
**** ******* **., *********, ** **851
**********@***.***
EXPERIENCE
Law Library Technician
Morrison & Foerster LLP
*/** – 12/08
• Organized and maintained library collection, including filing, shelving and shifting books
• Coordinated and managed serials distribution for Washington, DC and Virginia office libraries
• Acted as liaison and supervisor to temps from outside filing service
• Arranged interlibrary loans
• Worked with firm-wide Acquisitions Coordinator to order and process new acquisitions and office sets for attorneys at both libraries
• Provided reference assistance to attorneys
• Claimed missing periodicals, supplements, pocket parts, new volumes and updates
• Maintained routing and e-mail distribution lists for both libraries
• Maintained sign-out card files
• Received and sorted Library’s mail
Periodicals Receiver and Bindery Technician
International Monetary Fund Joint (World) Bank/Fund Library
6/95 – 11/99
• Checked in periodicals using the library's software
• Routed periodicals to Fund and Bank staff
• Distributed un-routed copies to Indexing, Document Delivery and Display Departments or to other libraries in the Bank or the Fund
• Organized and shelved newly-received and returned-from-routing copies of titles
• Discarded out-of-date issues
• Arranged delivery of back issues not received
• Selected and collated issues of titles to be bound for the library's permanent collection and sent them, with appropriate documentation, to a commercial bindery and then received the bound volumes into the body of the collection
• Updated the library's bibliographic records for periodical titles
• Maintained daily, weekly and monthly workload statistics for receiving and binding
Principal Clerk, Pharmaceutical Services
University of California, San Francisco (UCSF)
6/84 – 12/94
• Sorted and processed inpatient pharmacy charges for patients in the UCSF hospitals
• Verified patient identities and medication dosages using MEDIPACK and MEDITECH software
• Prepared daily, weekly and monthly workload reports
• Trained and oversaw clerks
• Wrote and regularly updated the Billing Department's procedure manual
• Updated price-lists of medicines stocked by Pharmaceutical Services
• Itemized insurance company claim requests
EDUCATION: BA, English, University of Wisconsin, Madison, WI
COMPUTER SKILLS: Email, Data Processing, Data Entry. Word, Excel, MINISIS, EOS, SIRSI
REFERENCES: Available upon request.