Customer Service Assistant

Laurie D Williamson

**** ****** **. *************, **. 30044 -770-***-****

Objective I am a mature hardworking woman. I am looking for a long term, full time position in which I can advance with hard work and dedication, a position that would offer health insurance and other benefits, including a fair and reasonable pay. I prefer a busy work environment and enjoy working with people in all types of situations.

Experience

Hostess- Olive Garden- September 2011- Mall of Georgia

September 2011-Present

Greet and seat guest,

Update floor plan

Keep lobby restrooms, and dining area clean

Manage required workforce needed per shift

This job is mainly focused on customer service I have received many compliments from management as well as guest in this position.

Receptionist/ Data Entry

Mikes Plumbing LLC Stockbridge Ga, 770-***-****

Occasional/As needed basis

Answer telephones

Data entry in QuickBooks

Create spreadsheet

Filing

Assistant Cook/Bartender

American Legion Post 66 Avondale Estates, Ga.

As needed basis

Plan, prepare, present, and serve meals

Help cater private events held at Legion

Short order cook for Public Bingo held at Legion

Loan Assistant II

August 2006- April 2009 AgSouth Farm Credit, ACA, Madison, Ga.706-***-****

Greeting customers

Taking and posting payments and contacting delinquent accounts.

Answering and directing phone calls

Assisting loan officers in getting paper work and etc.in order for loan closings, audits, etc.,

Research when needed for property ownership, liens, etc.

Responsible for keeping track of collateral insurance

Responsible for keeping track of and researching all MSDS products.

Filing, coping, scanning and other clerical duties.

Setting up auto draft payments and other data entry applications.

Paraprofessional

August 2004-August 2006 Morgan County Elementary School Madison, Ga.706-***-****

Assisting students with special needs in small groups to learn and stay on task. with regular class

Assist teachers in planning, organizing, grading and other duties.

Watch over all students arriving at the school from 7:30-7:45

Quest- After school program to help students that need assistance with math and/or reading.

Lunch room monitor- monitor students while in cafeteria .

All clerical work for teachers,( copying, filing, etc.)

Co-Owner

1991-2004 Williamson Hardwood Floors Conyers, Ga.

Schedule jobs

Sales

Collections

Accounts receivable

Accounts payable

Advertising

Set up computer programs ( QuickBooks)

Data entry

Payroll

Order and keep track of Inventory

All other office duties (filing, answering and directing calls, etc.)

Bookkeeper- part time

Klr Trucking, Monroe GA Nov.2005-Aug. 2006

Accounts payable

Accounts receivable

Create Invoices

Scan or Fax invoices

Payroll

Filing

Education and Certification

Gwinnett Technical College Lawrenceville, Ga.2010-2011

Diploma-Business Administrative Technology- Medical Administrative Assistant

Certificate -Medical Front Office Assistant

Certificate-Medical Billing Clerk ICD9, HCPCS, and CPT

Certificate- General Office Assistant

Athens Technical School Athens Ga. 2009-2010

Certificate -Health Care Assistant

DeKalb Technical College1984

GED

Berkmar High School Lilburn, Ga. 1977-1980

Interest

I am very outgoing and friendly. I have great communication skills, I am hard working, computer knowledgeable, honest, enthusiastic, dependable, and very adaptable. I am very knowledgeable in QuickBooks.

References

Shannon Collier- Teacher 706-***-**** known 25 years

Karen Spence- Teacher 706-***-**** known 22 years

Darlene Lanier- Business Owner 678-***-**** known 25 years

Rebecca Barber- Business Owner 404-***-**** known 20 years

Doug Jordan - Pastor 706-***-**** known10 years

Lee Richardson-Owner-770-***-****-known 11 years

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