JD

ALICIA GUARDIA

**** ********** ***** ● Parma, Ohio 44129

440-***-**** ● *********@*****.***

OBJECTIVE: To secure a position utilizing bilingual, legal, and business skills in human resources, compliance, or other business enterprise.

EMPLOYMENT HISTORY

ACXIOM INFORMATION SECURITY SERVICES – INDEPENDENCE, OHIO 2005 – 2007

COMPLIANCE MANAGER

Responsible for managing the compliance department of a background screening division of a corporate information management company. Developed compliance and policy manuals, trained employers on human resources issues including negligent hiring, use of criminal records, adverse action procedures, credit reports, EEOC, ADA, HIPPA, and other aspects of employment law. Handled payroll and employee issues, developed employee incentives, attended national conferences on HR and background screening.

Assisted with securing new business and integral part of the sales process. Developed software system for disputes and tracking metrics. Training and development of associates and management. Researched legislation, developed newsletters, and implemented new legal research system. Extensive legislative work and government committee assignments.

Reduced costs, set meetings, acted as an agent for change within multiple departments including developing auditing procedures and guidelines for public records.

KROHN & MOSS, LTD. – INDEPENDENCE, OHIO 2004 – 2005

PARALEGAL / CLIENT SERVICES / TRANSLATOR

Assisted with development of clientele in a lemon law practice. Responsible for explaining client rights, translation services, and securing new business in the Latino community.

Developed and secured all new Latino business within target Latin markets.

LAW OFFICES OF ADAM SHAPIRO – ORLANDO, FLORIDA 2002 – 2003

PARALEGAL / TRANSLATOR

Served as a paralegal within personal injury law. Assisted with litigation, translation, interviews, and case management.

RAPPAHANNOCK AREA ALCOHOL SAFETY ACTION PROGRAM – SPOTSYLVANIA, VIRGINIA 2000 – 2001

CASE MANAGER

Performed case management and translation services while representing the state’s interest in preventing DUI’s and related problems. Testified in court hearings, performed drug screens, developed noncompliance materials for court preparation.

Developed and implemented first ever DUI/Substance abuse classes in Spanish. Developed materials for distribution in Spanish.

DAVID A. CLARKE SCHOOL OF LAW– WASHINGTON, DC 1998 – 2000

STUDENT AFFAIRS ASSISTANT

Handled student and alumni affairs, provided financial aid and scholarship information. Organized and developed job bulletins that were distributed weekly by e-mail.

LAW OFFICES OF DANIEL BARRERA – ALEXANDRIA, VIRGINIA 1997 – 1998

SUMMER ASSOCIATE & PARALEGAL

Responsible for case management, interviews, research, calendar assistance for attorney, processing and learning the workers compensation market and marketing efforts within the Latino community. Performed basic case management.

EDUCATION CREDIT SERVICES-FREDERICKSBURG, VIRGINIA 1993-1994

SUPERVISOR, STUDENT LOANS DIVISION

Responsible for case educational loans coming into grace periods, management of staff, payroll, bilingual clients, preventing defaults on loans, and explaining student borrower rights. Reduced educational institutions default rates and developed management of a accounts that were over 90 days past due.

Implemented organizational plan to reduce default rates, developed all training sessions, and managed employee incentive plans/developed bonus structure with management.

EDUCATION

Juris Doctor

David A. Clarke School of Law – Washington, DC 2000

Bachelor of Liberal Studies in Social Work/Sociology 1997

Mary Washington University - Virginia

MEMBERSHIPS

National Association of Background Screeners, Government Relations Committee, 2005-2007

Hispanic Business Association

Dialogue on Diversity, National Sociological Honor Society

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