Engineer Customer
Resume:
Divyesh Acharya
**/********** *******,****** *, SomnathRoad Mahesana
Gujarat(India).
Mobile : +91-800*******
E-mail: ****************@*****.***
Career Objective
Taking up challenging tasks that are of highest demand by the
Industry and enhances technical skills and provide excellent opportunities for growth.
o 6 Yrs. Experience in the field service and after sales Customer support .
o Quick adaptation to on Job Requirements.
o Update myself with latest Trends & Technologies
Education Qualification
o Advance Diploma in Hardware Technologies From ITCT Mahesana.
o HSC & SSC from Gujarat Secondary Board of India 1997 to 1999 with First Class.
o B.B.A running….
Professional Employment History:
o Working as a Customer Support Engineer in CMS COMPUTERS LTD. Mumbai For 6 years
o Working as Sr. Business Development Executive in” INDIAN INSTITUTE OF HARDWARE TECHNOLOGY” . Ahmedabad for till Date Month.
Duties:
o Handling A Big Customer like Reliance Communication, Idea, B.S.N.L, Reliance,
o Broadband, Religare, Franklin Templetion.
o Looking After Idea I care Activity of Idea Customer Care.
o Communicating with Customers and users in the given territory to help solve problems if any.
o Look After The Operations End to End Job like Purchasing ,Stuffing ,Dispatching in all over India.
o Renewal of Annual Maintenance Contracts & Comprehensive AMCs, and respective Payment Follow ups.
o Attending Calls of Computer Hardware , & Variable Printers Installations.
o Installations of new machines and giving demo s to the customer.
o Maintaining requires spares and Consumable stock in advance to decrease turn around time
o Attending to Corrective and Preventive Maintenance Calls for Oce’ High Volume Digital Printers
o Oce’158 Dc, Oce’110 Dc, Oce’2090,& Oce’3165 High Speed Lesar Printer Germany.
o Looking After All the Marketing & Technology Activity In IIHT Ltd Mahesana.
Skills
o Language Known English ,Hindi ,Gujarati.
o Computer Skills-Office Management ,Dos ,Windows ,Novel ,Lotus Notes, & Basic Knowledge of Networking .
o Good Communication & Customer Handling Skills
Yours Truly,
Divyesh Acharay
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