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Engineer Project

08536, NJ, 08536
August 14, 2012

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Deepthi Prabhakar

Plainsboro, NJ ***** Phone: 609-***-****



Profile Summary

• CSTE Certified Test Engineer having 7.9 years of Experience including leading end to end QA activities, software testing that involved Onsite Coordination for Annual Enrollments (Mini Implementation) and corporate actions in Fidelity, US.

• Strong skills in Planning and Performing Functional and Regression testing for products developed using Client Server Technology and ERP projects using Oracle Apps (Health & Welfare). Identifying the right functions for automation and Preparing high level automation design documents

• Good understanding of the AGILE SCRUM methodology.

• Good Understanding of Automation framework (Apex tool), and automation regression suite used in the project and SQL queries.

• Strong skills in Systems testing, Business Testing & Client Acceptance testing.

Experience Summary

• Working as a Senior Test Engineer in Fidelity Investments from March2005 to April 2012.

• Test engineer - PSI Data Systems (currently Minacs) - August 04 to March 2005.

• Software Trainee Engineer - HICS (Heartland Information and Consultancy Services) - May 03 to July 04.


Awarded ‘You have earned it’ thrice

• By onshore partners for performing remarkable leadership role in current project by handling the entire automation and manual testing activities.

• For remarkable contribution during AE 2005 for critical Client PepsiCo.

• For kick starting the new Business testing team effectively and handling Annual Enrollment 2006 effectively.

Awarded “On the Spot” by the Onsite manager for contributions during AE2006 at Onsite.

Practical Exposure

Languages: VB Script 6.0, VisualBasic.NET, ASP.

RDBMS: Oracle 8i

Automation tools: QTP 10

Defect Tracking& Reporting: Lotus Notes, Quality Central 10, BPT

DB Tools: Toad 8.6.1, SQL Navigator

Current Role and Responsibilities

• Lead end to end manual and Automation activities of model client.

• Works Closely with HAWAII offshore partners to plan prioritizes stories \testing activities for all

Iterations, preparation of metrics for monthly reporting.

• Plan &Utilize resource for testing activities.

• Planning and tracking automation and manual testing activities.

• Regular track on the metrics per Iteration using AGILE tool Rally.

Work Experience

Project Name Fidelity Standardized Health and Insurance product offering

Company Name Fidelity Investments

Client Solution Offering for multiple clients

Duration October 2009 till April 2012

Team Size 11

Description: Configuration of a reference client which will be the base for all future HW client implementation .This being implemented using Agile Scrum Methodology.

Role Senior Test Engineer

Environment& Tools Oracle Apps, QTP 10, SQL Navigator, Quality Central 10,Rally Tool, Apex


• Planning, Estimation and allocation of Test activities to team members.

• Identifying all the core features/functionality that would be needed by clients to administer their H&I benefits and testing them.

• Maintenance and Execution of existing QTP scripts.

• Identifying the right functions for automation and preparing high level automation design documents.

• Preparing system guides, standard test cases for the same and these guides would be the backbone for all future H&I implementations.

• Assigning stories to features/functionalities identified and come up with related tasks for each story.

• Conducting demo’s to project sponsors(LT) on the stories executed

• Updating the AGILE tool i.e. Rally and keep a regular track on the metrics per Iteration

• Preparation of automation artifacts.

Project Name H & W Corporate Action QA and HWCOM QA

Company Name Fidelity Investments

Client Bank of America

Duration January 2007 till October 2009

Team Size 15 which involves fidelity US partners and a team of vendors

Description: Corporate Action involves handling Health&Welfare benefits of a new company (LaSalle Bank) acquisition by Bank of America. This involves implementation of Health &Welfare benefits for the newly acquired company in HOBS (Oracle APPS).

HOBS stand for Health and Other Benefits System. It is an Oracle-based system (Oracle APPS), customized by Fidelity, to manage participant health and welfare benefit records.

HW COM QA handled estimation and execution of billable client requested enhancements.

Role Senior Test Engineer

Environment& Tools Oracle Apps,Lotus Notes, SQL Navigator, Quality Central


• End to End system testing for Corporate Action.

• Involved in planning, estimation, resource allocation and execution of Bank of America Corporate Action project along with fidelity US Partners and team of vendors.

• Handling deliverables, Estimation and resource allocation of a 4 member team for clients like Bank of America, PepsiCo, Monsanto, Innova Health care, First American, Honda, and Kraft etc.

Project Name H & W AE Business QA \ H&W Annual Enrollment

Company Name Fidelity Investments

Client PepsiCo, The Hartford, Pepsi Bottling Group, Eaton,Miller, D&B

Duration March 2005-December 2006

Team Size 15

Description: Annual Enrollment (AE) (Mini implementation) is the process in which participants are given the opportunity to elect benefit coverage for the next plan year. This involves updating HOBS to support any new plans, eligibility requirements, rates, zip codes and outbound reporting Business Testing involves end to end testing of AE module.

System Testing AE involves thorough testing of AE new business requirements.

Involved Annual Enrollment (Mini Implementation) for highly critical client Pepsi Co.

Role Test Engineer

Environment Oracle Apps(HOBS), Lotus Notes, SQL Navigator, Test Director


• Played Onsite Coordinator’s role during Annual Enrollment 06 (Mini Implementation).

• End to End Business testing for Annual Enrollments.

• Environment readiness, doing data clean up for Client Acceptance Testing.

• Preparation of Test Plans & Test Cases and complete End to End Testing of Life Events, Rates, Eligibilities, Literatures, Extracts, Net Benefits Testing during Annual Enrollments.

• Mentoring new joiners on process and product.

Project Name TSYS Prophit

Company Name PSI Data Systems


Duration January 05-february 2005

Team Size 35


TSYS ProphIT is a scalable, extensible application solution for Call Service Representatives (CSRs) to manage customer calls. It allows them the ability to query, reference, and update the back-end credit card processing systems of Total Solutions, through an easy to learn, responsive, and stable web-based interface.

Role Software Test Engineer

Environment . Net C#, XML, SQL Server 7.0


Writing and Updating Test Cases, Test Case Execution and Reporting Bugs

Project Name FAIS

Company Name PSI Data Systems


Duration August 04-December 04

Team Size 55


FAIS (Fiserv Advanced Insurance Systems) Is an Insurance project performed for Fiserv (U.S.A) in PSI Data systems pvt ltd. Claims Workstation V3/V4 is current industry-leading Claims processing software.It is a client-server application written in Visual Basic.Claims Workstation/J ™ (CWSJ) is the next-generation Claims Workstation product in Java. The Claims Workstation System is a comprehensive system that handles loss reporting, settling and managing reserves, payment processing, form letters, notes, messaging, subrogation and litigation support.

Role Software Test Engineer

Environment Windows 2000 Server


1) Writing test cases & Executing them

2) Manual testing - Functionality, Regression, Integration &

Performance Testing, bug reporting, verification of bugs.

Project Name HBOS (HCR Back Office System)

Company Name HICS (Heartland Information and Consultancy Services)

Client HCR Manor Care, Toledo

Duration May 03–July 04

Team Size 14


HBOS is an ERP package intended to centralize and administer all the three sites of Heartland in India using a 512 KBPS WAN network.Major feature of HBOS is the administration and management of all sites and generation of MIS reports for the Management Abroad. The System consists of Modules, iaccounts, iHR, and iFacilities. iAccounts manages all the financial transactions, iHR manages all the human resources and iFacilites manages all the facilities. The Project is designed in an N-tier architecture. User Interfaces are developed in VB.NET and ASP.NET, backend data storage database is SQL Server 2000 and Business Objects along with DAL (Data Access layer) components resides in multiple COM+ Servers deployed across the network.

Role Software Trainee

Environment VB.NET, SQL Server 2000


Writing test cases. Performed Manual testing and automation testing using Winrunner. Bug reporting and Verification of bugs

Educational Qualifications

Completed MCA (Master in Computer Application) (DOEACC B Level course recognized by AICTE and Govt. of India as equivalent to MCA) In January2003 from Amrita Institute of Computer Technology in January 2003 .

PGDCA-Post Graduate Diploma in Computer Applications (DOEACC course A-Level) in July 2002.

Bachelor of Science (Physics) (University of Kerala) in 2000 with 84%.

References can be furnished on request

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