Registered Nurse Customer Service

Location:

Posted:

July 06, 2012

Erika Moore

Saint Louis, MO *****

Email: ************@*****.***

______________________________________________________________

Objective: To obtain a Diverse and Challenging Position

Clinical Partner/ Cna/ Medical Assistant:

- Deliver care as it relates to patient’s physical needs, under the direction of a Registered Nurse and Physician

- Float to different units and travel to all the SSM hospitals, if they were short of staff

- Float pool experience in Telemetry, Step-down, Neuro, Med-surg, Spinal cord and ICU

- Courteous attention to needs of patients, families of patients and visitors, drew labs

Receptionist/Secretary:

- Handled customers concerns

- Schedule and cancellation appointment new and old clients

- Maintain customer payments, file necessary documents, and organize data

- Coordinate designated unit activities, transcription of orders, and also assist with

medical records

- Inventory

Clerical:

- Stuff envelopes and maintain customers’ privacy

- File alpha and numeric, store important files so they may be mailed

- Call center and customer service, ten key

- Found customer payout information

- Provided customers with important document information

- Data entry, typing 30wpm

- Software Excel, PowerPoint, Word and Outlook

Education:

Forest Park Community College, St. Louis, MO

Registered Nurse: Bachelor of Nursing; Current

South County Tech, Sunset Hills, MO

Health Occupation (Cna) 1999-2001

West County Tech, Chesterfield, MO

Business 1998-1999

Work History:

2009- Current Barnes Jewish Hospital, St. Louis, MO; Patient Care Tech

2010-2011 Kindred Hospital St. Anthonys, St. Louis, MO; Cna

2005-2008 Avantas, St. Louis, MO; Clinical Partner

Reference: Excellent professional and personal references provided upon request