Customer Service Manager

Jean-Paul Carriazo

***** ** *** ****** ****: 954-***-****

Miami, FL 33176 e-mail: ************@*****.***

www.paulcarriazo.com

EDUCATION

Florida Atlantic University / Bachelor of Fine Arts in Graphic Design

Awarded 2007

Miami Dade College / Associate in Arts

Awarded 2003

SKILLS

• Excellent project management, analytical, and problem-solving skills

• Excellent English and Spanish written and oral communication skills

• Excellent customer service skills

WORK EXPERIENCE

MINUTEMAN PRESS - Graphic Designer / Digital Print Manager

May 2007 – April 2012

Sunrise, Florida / 954-***-****

Duties include:

• Manage production of digital printing on Xerox 250 and 700 presses.

• Develop the overall layout and design of brochures, flyers, stationery, corporate reports, signs & banners, logos, and other publications.

• Perform finishing services – cutting, book binding & gluing, scoring, perforating and numbering.

FEDEX OFFICE - Print Specialist

January 2007 – May 2007

Boca Raton, Florida / 561-***-****

Duties include:

• Manage digital print production

• Shipping and receiving

• Customer service

SOPHISTICATED HARDWARE – Inventory Clerk

June 2004 – December 2004

Miami, Florida / 786-***-****

Duties include:

• Ship and receive merchandise

• Stock merchandise and keep inventory

DON SHULA’S STEAKHOUSE - Server

May 2003 – April 2004

Miami Lakes, Florida / 305-***-****

SMITH & WOLLENSKY’S STEAKHOUSE - Server

June 2001 – March 2003

Miami Beach, Fllorida / 305-***-****

References available upon request

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