Customer Service Manager
Resume:
Rickey D. Pennington
Objective: To provide excellent customer service in the automotive repair industry and strive to be the very best I can be, at my career.
Education: The International Arts Institute of Chicago
Jan. 2009 - June 2010
Major: Culinary (Associates completed)
Servsafe Certification (completed 2010)
Glen bard South High School
1994 - 1997 Graduated with diploma
Automotive Tech of Dupage
1996 - 1998 Certifications (completed)
Toyota Technical Institute
1999 - 2002
Toyota customer Value/Satisfaction
Lexus Customer/Satisfaction
Experience: Aurora Automotive Solutions
January 2007 - Present
General Manager
Valley Honda
May 2002 – November 2005
Service Advisor
Lexus of Highland Park
December 2001 - May 2002
Asst. Service Manager
Toyota of Naperville
May 1999 - December 2001
Service Advisor
Skills Automotive:
ASE- Brake systems
ASE- ABS systems
ASE- Air Conditioning systems
ASE- Hybrid Operations (Toyota and Honda)
Computer:
Reynolds and Reynolds
ADP
TDN
Microsoft Word/Excel
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