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Phyllis E. Madden

**********@***.***

****C Lexington Ave* Great Lakes, IL 60088 *847/791-6441

PROFESSIONAL EXPERIENCE

April 2006 - Current

Department of Children and Family Services.

Foster Parent for the State of IL.

August - 2010 - January 2011

Put IL back to work (CAPOLC) Office Work

Help parents with registration, organizing files, maintain and record parent payments. Answer phones, obtain medical records, fax and make copies, provide teachers with all updated information. Help teachers with children, chaperon children to and from school on school bus. Available when assistance is needed.

Relieve teachers while they take breaks. Assist in all office duties such as, provide detailed spreadsheets, policy and procedure manuals, prepare timesheets, and billing.

January 2010 – April 2010

Lake Forest Hospital, Lake Forest, IL

Medical Records (Volunteer)

Various duties within the Medical Records Department

October 2009 – August 2010

Right At Home, Barrington, IL

In Home Caregiver (Part-Time)

Assisting with all day to day living items

Maintained and rearranged schedules

Dispensed medications

Organized and balanced checkbooks

Arranged for healthcare

August 1999 – April 2009

Baer Supply Company, Vernon Hills, IL

Accounts Receivable Administrative Coordinator

Set up new credit accounts which required obtaining credit and trade references and all other administrative duties related to filing credit applications.

Monitored and maintained existing credit accounts by reviewing references for changes and often increasing credit limits.

Worked with managers to collect on delinquent accounts and submitting these accounts to a third party collection agency if warranted.

Verified and updated tax exemption certificates as well as confirmed appropriate taxes were applied to each existing account.

August 1998– August 1999

Baer Supply Company, Vernon Hills, IL

Warehouse Associate

Prepared, wrapped, labeled, and packed products for shipment.

Shipped high volume of orders daily while following all procedures and keeping good records.

August 1996– August 1998

Baer Supply Company, Vernon Hills, IL

Mail Handler

Batched and sorted a large volume of mail working with batching/sorting/stamping equipment.

Delivered interoffice mail.

Handled important personal and business mail for customers and employees, including checks and invoices.

Education: Certificate Program Medical Records – Ashworth College

Software Proficiency: SAP Microsoft Office (Word, Excel, Power Point)

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