Henry Haidous Resume

HENRY H. HAIDOUS

**** ********* • Dearborn, Michigan, 48126 ************@*******.*** • Mobile: 313-***-****

Objective: To obtain a challenging position where my skills and experience will be utilized and demonstrated ability will lead to increased responsibilities. Seeking a position within an innovative organization with opportunities for personal and professional growth.

Highlights: Exceptional, creative solutions, and problem-solving abilities with the ability to manage large projects involving implementation/integration solutions. Works well in a fast-paced technical environment. Able and willing to take on additional responsibilities as needed to accomplish overall organizational goals.

Experience: Peoples State Bank Sterling Heights, MI

Branch Manager August 2006 to Present

 Provide loan services to our customers including approving loans within authorized limits and communicating to customers and agents regarding status of in-process loan files.

 Provide excellent customer service, product knowledge, and financial solutions for the local community.

 Participate in community groups and organizations to promote goodwill within the community.

 Responsible to improve the profitability of the branch through new business development, cross selling of products and services to existing customers.

 Make sales calls on and send mailings to existing and prospective customers.

 Open / Close branch during operations, manage an office of 4 employees.

Dearborn Public Schools Dearborn, MI

Substitute Teacher September 2004 to Present

 Worked in middle and high schools primarily.

 Tutored and mentored students.

 Responsible for classroom management.

 Responsible for administrative tasks, i.e. taking attendance.

Dearborn Federal Credit Union Detroit, MI

Member Relations Representative December 2002 to December 2005

 Responsible for customer relations in resolving problems and answering questions regarding loans and other account inquiries.

 Meets and or exceeds customer satisfaction and sales goals.

 Data entry in maintenance of extant and new loans.

 Provide administrative support in aiding officers with loan setup.

 Responsible for the sales and mentoring of the banks various products and services to our customer base.

 In charge of all safety deposit boxes within the branch for openings/closing during bank hours.

Education: University of Michigan Dearborn, MI

Bachelor of Arts – Political Science/Psychology (minor) August 2002

 Participated in my school activities including: Student Government, French Club, & Human Relations Committee.

 Worked an average of 30 hours per week, while attending school full time.

Personal: Technical Skills:

 Advanced Experience in Windows Operating Systems; Microstat Office Business Suite Products, and Project.

Language Skills:

 Fluent (reading, writing, and speaking): French, Fluent (speaking): Arabic

References: Available upon request

Henry H. Haidous

6509 Pinehurst ∙ Dearborn, MI, 48126 ∙ Mobile: 313-***-**** ************@*******.***

________________________________________

November 26, 2007

Rima Berry-Hung

Human Resources

University of Michigan-Dearborn

4901 Evergreen Road

Dearborn, MI

Dear Mrs. Berry-Hung,

It is with great pleasure that I am applying for the position at the University of Michigan-Dearborn.

Currently I hold a Bachelors of Arts in Political Science from the University of Michigan-Dearborn. For the past six years I have worked in the banking industry, where I have worked as a Teller, Head Teller, Member Relations Representative, and now as a Branch Manager. Also, as part-time employment, I substitute teach in the Dearborn Public School system.

As a result of my education and past work experience, I am an effective communicator who speaks well to diverse groups. I am a quick learner and am able and willing to learn how to use various types of software in order to be successful within this position. My goal is to transition my enthusiasm, creativity, and experience into a position where I am able to continue to provide strategic/tactical leadership. I am certain that my presence on your team will prove to be beneficial to your organization.

Please contact me at your convenience to set up a meeting so that we may discuss in greater detail how my qualifications would best meet the needs of your organization. Thank you for your time and consideration.

Sincerely,

Henry Haidous

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