Customer Service Sales

Erin Flood

**** ********** *****

Colorado Springs, CO 80920

719-***-****

*********@*******.***

Skill Summary

- Customer Service

- Office Skills and Cash Management

- Excellent Verbal Communication

Professional Experience

Broadmoor Hotel May 2012-Present

Room Service Telephone Agent, Colorado Springs, CO

- Assist with special requests

- Answer questions and provide recommendations

- Info Genisis computer software

H&R Block January 2012-April 2012

Client Services Professional, Colorado Springs, CO

- Responsible for setting appointments

- Answering multi-line phones

- Accepting customers payments

Broadmoor Hotel October, 2006-June, 2011

Sales Professional, Colorado Springs, CO

- Selling and promoting products to consumers

- Retail sales, closing and reconciliation

- Five star customer service

Academy Bank April, 2005 – September 2006

Bank Teller, Colorado Springs, CO

- Process customers transactions

- Promote products and open accounts

- Cash management

Education

Colorado Institute of Art, CO Attended 1993

References

Provided Upon Request

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