Quality Engineer
________________________________________
Barbara Heinrich
Clinton Twp., MI 48036
Cell 586-***-****
Home 586-***-****
******************@*****.***
Objective
I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
Experience
I have worked in plastics molding for 9 years and metal finishing for 15 years as a Quality Engineer/Manager. This experience includes QS9000, TS16969, PFMEA’s, DFMEA’s, Control Plans, Flow-Charts, gauge development, internal audits, external audits, and developing test plans. I have worked on GM and Chrysler from launch to finish as a Quality Engineer as well as Hyundai and Ford. Able to read blueprints (GD&T) and have worked with various gauges; mics, calipers, gauge pins, scales, and color spectrometers. Have the Ability to write reports, and business correspondence. Competence in the uses of Microsoft Office applications words, PowerPoint and excel. I have proven ability to build good communication and rapport with customers, associates, colleagues, and directors.
Employment History
Mollertech Coatings LLC, Shelby Twp., MI
Quality Engineer, 07/2011 – Present
Working on a GM Program Launch providing the APQP activities; planning and directing activities concerned with the development, application and maintenance of quality standards for the parts. This includes ensuring that all incoming and outgoing materials for the launch go through proper levels of inspection. Performing the GM PPQP Procedure for prototype parts and inputting the required information into the GM GQTS system. Provided prototype build support with the supervision of assembly operators, scheduling and set up of the operations work cell/flow. Also, gathered and input information for IMDS submissions.
Magna Interior Trim Component, Twp., MI
Quality Coordinate, 05/2011 – 07/2011
Responsible for approving process start-ups, coordinate activities of any inspection inside and outside of the plant, maintain posted operator instructions, monitor in-process inspections, chartings, and reacted to out-of-control conditions on product and processes. Prepared and reported corrective action information to Chrysler Warranty. Provide support to the Quality Manager. Trained and supervised a team of Quality Inspectors on plant applications, inspections and processes.
Continental Coatings LLC, China Twp., MI
Quality Engineer, 07/2010 – 05/2011
Supported the Quality Manager with providing information needed on the various processes and product. Identified, implement the use of effective and efficient quality systems and procedures. Helped new program launches in the plant with putting together operator instructions, mold books, and APQP. Put together data, and information for answering on parts that were sent into Chrysler Warranty. Set up and implemented a plan for gathering SPC data in order to maintain process capability on critical characteristics. Also when needed communicated with the customers and suppliers for quality issues.
Continental Coatings LLC, China Twp., MI
Quality Manager, 07/2008 – 07/2010
Managed and formulate the development and implementation of goals, objectives, policies, procedures and systems pertaining to maintaining the TS16949 quality system. Liaised with customers and ensured the execution of corrective action and compliance with customers’ specifications. Interacted with customers’ and suppliers’, with respect to overall quality, and program launches. Worked together with Chrysler Warranty to evaluate and implement necessary corrective action on parts that had been returned to them by their repair departments. Monitored plant quality performance; gathering relevant data and producing statistical reports. Supported and put into effect in the quality department 5s and lean waste reduction programs.
Continental Plastics Corporation, Fraser, MI
Quality Engineer, 05/2003 – 07/2008
Implement the APQP methodology & performed PPAP submissions on Chrysler, GM and
Hyundai. Interface with Engineering and Operations to ensure the transference of new products in to the plants were in accordance with approved data. Provide quality support for engineering changes on current products with creating test plans (ADVP&R/DV&PV Plans), helped in the development of fixtures, set up APQP, wrote DFMEAs for Chrysler products and did PPAP/PSO submissions into the customers. Also did audits of sub-suppliers. Worked in QC Lab testing parts and helped with the development of test apparatus for testing the parts. Gathered and input the data for IMDS submission for Chrysler products. Worked together with Chrysler Warranty to evaluate and implement necessary corrective action on parts that had been returned to them by their repair departments. Attended planning and review meetings and communicated with other departments in the company in order to obtain necessary information for a project.
Express Coat Corporation, Warren, MI
Quality Manager, 02/2002 – 04/2003
Develop, implement, communicate and maintain a quality plan to bring the Company’s Quality Systems and Policies into compliance with the QS 9000 quality system requirements and obtain the QS 9000 Certification for the company. Set up and trained personnel for taking SPC data in order to maintain process capability on critical characteristics. Opened and closed 8-D, 5-Why, or other quality concern analysis. Put Customer’s PPAP packages together and was Customer Liaison for Quality.
Rivard Plating Company, Detroit, MI
Quality Manager, 04/1988 - 12/2001
Wrote Q.C. Manuals to include the ISO QS 9000 system; policies, standards, procedures, work instructions and job descriptions. Put in place the program that obtained the company its ISO QS 9000 certification. Performed internal audits, initiated TQM Meeting and trained Quality Technicians. Opened and closed 8-D, 5-Why, or other quality concern analysis. Put Customer’s PPAP packages together and was Customer Liaison for Quality. Using Excel and MS Office software developed the forms needed for control plans, flow, FMEA.
Education
Schoolcraft College, Livonia, MI
Credit Hours towards Associate in Business
Berkley High, Berkley, Mi
High School Diploma
Training
PFMEA, Internal Auditing for QS9000, Chrysler Warrant Reporting and Chrysler AAR submission, and Munsell Hue Tested 98% correct
Letters of Reference
Provided upon request.