Customer Service Assistant

Location:

Posted:

July 24, 2012

Matina Bishop

Chicago, IL. 60647

*************@*****.***

Experience

Created game plans and practices and led practices with the help of the assistant coach.

Facilitated team discussions and “encouragement speeches” before and after games.

Taught players various basketball skills.

2010-2011 Customer Service/Retail Nordstrom Skokie, IL.

Responsible for caring for customer needs.

Responsible for meeting requirements of signing customers up for store credit card.

Upheld the Nordstrom priorities and values toward customers and employees.

2009-2010 Customer Service Best Buy Chicago, IL.

Responsible for caring for customer needs.

Responsible for signing customers up for store credit card and rewards program.

Upheld the Best Buy priorities and values toward customers and employees.

2007-2009 Mentor Derek Fields Chicago, IL.

Oversaw mentee’s homework and housework while parent was away on business trips.

Maintained a friendly relationship with mentee while caring for her emotional needs.

2006-2007 Customer Service/Waitress Food For Thought Chicago, IL.

Responsible for serving food and beverages with efficiency and excellent customer service

Responsible for setting up and breaking down equipment for catering company in a timely fashion.

2005-2006 Telemarketer Company no longer in business Chicago, IL.

Responsible for calling potential customers at a high volume.

Responsible for selling home insurance to customers (reading from a script).