Sales Customer Service

Mercy M. Gonzalez

Licensed Medical Aesthetician *892 Amboy Drive

Deltona, FL 32738 386-***-**** ********@*****.***

PROFILE

I am an experienced Licensed Aesthetician with 6 years experience in the Dermatology field and 2 years in Salon and Spa. I have extensive experience and skill in building lasting and loyal business relationships with clients and patients, alike. My experience & knowledge of diverse cosmeceutical products and ingredients truly add strength to my sales background. I am proud of my abilities in advancing successful business campaigns. As well as consistently exceeding sales expectations in a highly difficult market. Within the past 6 years at my current employer I have been awarded with 2006 Rising Star Award, 2007 Aesthetician of the Year Award, 2007 Employee Recognition Award and 2008 Directors Achievement Award.

EXPERIENCE

Clinical Aesthetician, Advanced Dermatology & Cosmetic Surgery 2004-Present

Developed skin care regimens for patients with different skin types such as Acne, Rosacea, Melasma, Anti Aging and Rejuvenation, Performed a wide variety of chemical peels, Microdermabrasion, Derma planning, waxing and Lash & Brow tint. Also, responsible for documenting in detail all procedures and interactions with patient in medical chart, Maintaining a complete and exact inventory of all product / equipment that commensurate with monthly sales quotas. Devise successful sales tactics and short / long term sales strategies in promotion of packaging products and treatment.

Medical Secretary Advanced Radiology, Queens, NY. 2002-2004

Educated patients on Prep for Nuclear Medicine Testing, Scheduling, Faxing, Collection of co payments / deductibles, records keeping, telephone communications and always provided excellent customer service.

Clinical Aesthetician, Dermatology Associates, NY, NY. 1/2001-11/2001

Performed Clinical / high end facials, Chemical peels, Diamond Peel Microdermabrasion, maintained appropriate decorum and professionalism at all times, attended training sessions to increase knowledge of product to continue to increase sales. Also, prescribed successful skin care regimens to patient, met and at times exceeded sales quota and as always a team player as I assisted front desk as well. Sadly, I was only there a short amount of time as I was laid 2 months after the 9/11 tragedy.