Labor Relations Manager

Janet Rivera

*** ************* ******

Brooklyn, N.Y. 11221

347-***-****/496-2362

MONTEFIORE MEDICAL CENTER – Human Resources Department

Manager, Employee Labor Relations Sept. ’07 to Dec. ‘08

 Ensured compliance with Federal/State employment laws and collective bargaining agreements; Co-Chair Policy Review Committee. Experience in recruitment, selection, retention, and succession planning.

 Developed and implemented training programs/workshops for managers on Labor Relation’s issues, contract compliance, proper disciplinary procedures, grievance proceedings and Family Medical Leave Act (FMLA) guidelines.

 Part of the Negotiating Team during the collective bargaining process with the New York State Nursing Association. Served as advisor to Chief Executive Nurse.

 Grievance Officer for Third Step hearings and presided over impartial arbitration proceedings; investigated all allegations of harassment and discrimination.

CABRINI MEDICAL CENTER – Human Resources Department

Manager, Employee Labor Relations Oct. ’05 to Sept. ‘07

 Ensured compliance with Federal/State employment laws and collective bargaining agreements, i.e., 1199 and the New York State Nursing Association (NYSNA).

 Investigated all grievances between labor and management for validity and contract violation, including allegations of harassment and discrimination cases.

 Served as Grievance Officer for Third Step hearings; Presented medical center in community outreach events

NEW YORK CITY TRANSIT - MetroCard Operations, Revenue Collection

Labor Relations Associate Sept. ‘97 to Oct. ‘05

 Responsible for recruitment and selection, labor relations/contract administration, staffing, performance evaluations/reviews,

 Assisted in the resolution of contract interpretation and compliance issues for TWU, Local 100; Designed and implemented Diversity Programs and EEOC initiatives.

 Investigated all allegations of harassment and discrimination.

Janet Rivera

Resume

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NEW YORK CITY TRANSIT - Paratransit & ADA Compliance Division

Senior Outreach Coordinator April ‘94 to Aug. ’97

 Coordinated the implementation of the compliance of the American with Disabilities Act (ADA) within NYCT, including providing reasonable accommodation, federal and state compliance regulations and ADA training. Developed policies and procedures the non-discrimination of applicants and employees with disabilities.

 Presented public information programs, workshops, travel training classes to community and disability groups concerning paratransit, accessible buses and subways.

COMPUTER SKILLS

Microsoft Word Microsoft Access Word Perfect Outlook

Mircosoft Excel Microsoft Power Point Windows 98, 00 Peoplesoft

EDUCATION

City College Graduated 6/2000

Major: Business Administration

Baruch College

MSILR

Languages:

Graduated 6/2006

English and Spanish (fluently)

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