Quality Assurance Technician

Professional Profile

Career Objective

I am seeking a job that I can utilize my troubleshooting, reasoning and analytical skills.

Skills Summary

• VB6, VBA, Excel, Access

• Oracle (TOAD), ODBC

• Subsystem and System Level Assembly

• Initial/Functional Test on Subsystems and System Level assemblies

• Input assembly/test/failure data into Oracle database. • Subsystem and System Level Failure Analysis (Troubleshooting Debug/Repair- Board Level)

• ESD control

• Torque driver, Voltmeter, hand held scanners (2D and 3D)

• Small Hand Tools

Professional Experience

Information Technology Expertise – Programmer Analyst

• Design programs to make customer specific labels.

• Programs written in VB6 designed to retrieve data from Oracle and Microsoft databases to meet customer requirements. Data would be systematically retrieved from the Oracle systems so operators would not need to manually enter data.

• Format Excel Spreadsheets for Document Control

• Format customer BOMs so spreadsheets could be imported into the Document Control database

• Compare new customer BOMs with current revisions so Document Control can specify what needs to be changed when the new revision is released

• Online tools

• Create reports and online check sheets to track manufacturing hourly and daily totals for products

Subsystem and System Level Expertise – Assembly, Test Technician and Engineering Tech

• Subsystem and System Level Assemblies - Assembly

• Assembled assemblies per documentation and drawings, using torque drivers and small hand tools

• Reworked assemblies per process engineering specifications

• Subsystem and System Level Initial and Functional Test - Test Technician III (Lead Tech)

• Provided support for assembly test, trained operators to test subassemblies and systems

• Troubleshoot and root caused failed subassemblies and systems to board level. Replaced failing component (motherboard, memory, cable harness, hard drive, power supplies, cpu, PCI cards). Retested to ensure assembly passed all initial and functional tests

• Trained Techs to troubleshoot failures and root cause

• Engineering Technician II (includes Assembly and Test Tech duties)

• Provided support for the test technicians (trained and assisted with troubleshooting assemblies).

• ORT testing (Online Reliability Testing). The customer required systems to be tested for several days. If the system failed, I would have to troubleshoot the root cause, identify the problem and replace the failing item. I would send the customer the failing info and the root cause so they can determine their next course of action for the failed component.

• Helped setup the PPA (Post Pack Audit) process and train operators.

• Assembled test equipment and repaired test equipment for manufacturing

Soldered cables to connectors for test fixtures

Assembled Unix test servers and installed software

Replaced/Troubleshoot failing test equipment

Collect data to discuss test failure trends with the customer and the quality department

Work History

• BENCHMARK ELECTRONICS

November, 2000 to March 2012

Huntsville, A.L.

Program Analyst/Test Technician III/Engineering Tech II:

RESPONSIBILITIES: Create Visual Basic(VB6.0) programs for label printing per customer specs. Retrieve data from Oracle databases, Access databases and Excel spreadsheets using VB6.0 and Excel VBA. Input customer BOMs into the Agile system using excel and the Agile input tool. Provide Test Support, IS Support, PFS(Oracle) Support for all Departments.

Subassembly and System Level assembly, test, troubleshoot, audit and packout. Assembled subassemblies using torque drivers and small hand tools. Scanned barcode data into the database using hand held scanners. Troubleshoot subassemblies and system level assemblies that failed test. Root cause the failure and replace the item. Write up the failure info and input the data into the database. Send the failing item to the MRB dept so they can send it along with the failure info to the customer. Trained Test Techs and assisted with troubleshooting. Loaded Unix software. Collect data and log systems into the PFS(Process Feedback System).

• SCI

November, 1998 to November, 2000

Huntsville, A.L.

ENGINEERING TECHNICIAN B:

RESPONSIBILITIES: Trouble-shooting and repair of Servers, NT Workstations, Digital Studio’s, and PC’s. Loading Software on units with Windows NT, 95, 98 and Windows2000. Collect documents, log units in and out using OPS(Order Processing System), and perform quality control on units before being transferred to Quality Assurance. Then pack the unit for shipment

• INTERGRAPH

September, 1997 to November, 1998

Madison, A.L.

ENGINEERING TECHNICIAN I:

RESPONSIBILITIES: Trouble-shooting and repair of Servers, NT Workstations, Digital Studio’s, StudioZ Workstations and PC’s. Loading Software on units with Windows NT, 95, and 98. Collect documents, log units in and out using OPS(Order Processing System), and perform quality control on units before being transferred to Quality Assurance. Then pack the unit for shipment

Education

GENESSEE COMMUNITY COLLEGE – Batavia, NY

Associates Degree in Applied Sciences, 1995

UAH – Huntsville, AL

Certificate in Oracle Fundamentals

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