JOY. A. FERNANDES
Home phone…508-***-****…Cell phone…774-***-****
Email…*********.*****@*****.***
SUMMARY
Experienced Administrative Assistant. Responsible, dedicated employee with various office procedure skills. Multi-tasked and detail oriented.
SKILLS:
CPT -4 Coding Scheduling Switchboard
ICD-9-CM Coding Medical Terminology Microsoft Word
Third Party Billing Medical Transcription Microsoft Excel
EDUCATION
**Health Claims Specialist
The Salter School, 2007-2008
Fall River, MA
INTERNSHIP
**Completed a 180 hour internship at Truesdale Medical Partners LLC…Verified patient demographic information on encounter forms…Obtained insurance referrals and medical records…Accessed insurance website for referral authorizations…Posted payments and proofread final reports.
WORK HISTORY
**Optometric Technician
Savard & Moskos Eye Health care, February 2009 to present
Middleboro, MA
*Pre-testing: Review of patient symptoms, visual acuities, stereoscope,
auto refractor, NCT, visual field screening and dilation…Prepare appointment cards and file medical records…Open and close exam rooms.
**Medical Receptionist
Westport Family Medicine Center, 2006-2008
Westport, MA
*Scheduled appointments…Assisted patients with prescription refills and insurance requests…Typed precise messages with pertinent information transferred all messages to medical records…Processed insurance referrals from other physician offices and hospitals…Triaged calls needing prompt medical attention to nursing…Confirmed appointments.
**Assistant Payroll Manager
Eureka Manufacturing Company, 1996-2006
Norton, MA
*Processed and calculated employee payroll…Data Entry in Excel and SAP System for production and payroll usage…Transmitted reports and distributed to appropriate departments and supervisors.