Customer Service High School

Lance Beck

Summary

Arrived in the USA in January 2011 from the Philippines, where my Dad retired from the Military

I have good computer skills and type fast

I am dependable

I am Bi-Lingual in four different dialects in the Philippines

Highlights

• Data entry

• Computer knowledge in Microsoft Office and the Internet

• Reliable/dependable

• Bi-lingual in 3 languages

• Good Customer Service

• Microsoft applications skills

Accomplishments

• Computer troubleshooting – performed effective troubleshooting of computers to reformat and find viruses.

• Good Customer Service assisting customers with movie videos and games

• Languages – 4 different dialects of the Philippines

Experience

Feb. 2011 – July 2011, Clerk – Blockbuster Videos on Burnet Rd in Austin, Tx

Oct, 2011 - Pizza Hut

Nov. 2011 – Spherion, Dell

Dec. 2011 – contract jobs for a pool company installing covers

Education

High School diploma: Cebu Distance Education College – majored in computers

(this is a private Catholic school located in the Phillipines)

Affiliation

Catholic Church

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