Customer Service Medical Assistant

Toni Jackson

**** ***** ***. #5-214-***-****

Duncanville, TX. 75137 214-***-****

********@*****.***

Objective:

High motivated individual looking for a position that offers company growth and advancement within. Having the ability to work in fast-pace environment enables me to work and think quickly to solve customers’ issues.

Skills

• Medical Assistant

• CPR Certified

• Administering Injections

• Drawing Blood

• Monitoring Vital Signs

• Patient Care

• Injections

• Communication Verbal/ Written

• MS Access

• MS Internet

• MS SpreadSheets • Taking EKG’s

• Minor Surgery Assisting

• Charting and Documentation

• Instrument Sterilization

• Billing and Coding

• Patient Interview

• Prescription Refill

• Front Office

• MS Word

• MS PowerPoint

Experience:

The Hargrave Eye Center Dallas, TX 160 Hours Completed

Medical Assistant – Extern

• Provided front office support by assisting with filing, faxing, appointment scheduling, confirmation calls, and general patient inquiries

• Assisted with vision testing and other screenings

Telvista Farmers Branch, TX July 2008-Aug 2009

Customer Service Assistant

• Provide customer service via phone

• Resolve customer issues with service

• Access customers’ account profiles

• Take and process orders

• Explain products and service to make sure customers’ have a clear understanding.

Del Monte Fresh Produce Dallas, TX Aug. 2005- July 2007

Receiving Clerk

• Answered incoming calls

• Scheduled appointments with drivers

• Entered order with P.O. number for order

• Ran labels for inbound and outbound products

• Reported to other departments

• General office duties for receiving department

What-A-Burger Grand Prairie, TX Sept. 2002-Aug. 2005

Swing Manager (Cashier/Cook)

• Performed standard cash handling duties

• Took customers’ order request

• Answered phones as needed

• Closing and Inventory duties

Education:

Trinity High School Euless, TX Graduate May 2002

Southeastern Career Institute Dallas, TX Medical Assistant Program- June 2009

President List in December 2005 and Dean List June 2006

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