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Sales Customer Service

Location:
New Hyde Park, NY, 10029
Salary:
$12 hourly
Posted:
August 13, 2012

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Resume:

Crystal Algarin

**** ******* ****** ***. **-**, New York, NY, 10029, 917-***-****, oszi0t@r.postjobfree.com

Objective

I am looking for employment with a company whose work and products i respect, use, believe in, preferably in a retail or service capacity.

Education

TCI College of Technology New York, NY

Area of Study: Medical Billing and Coding Degree in Progress

Employment

Gastronomie 491 New York, NY

Started as a coffee attendant; promoted to Assistant Store Manager. January 2012 - Present

Opened store and performed activation of registers.

Closed store and performed closing procedures that include but were not limited to.

Prepared a variety of specialty Italian drinks.

Cleaning the coffee bar, deposited total sales money in the safe.

Supervised crew and performed day-to transactions.

Performed stock and inventory procedure.

Weekly coffee, supply, and pastry ordering.

Managed all related day-to-day activities.

Whole Foods Market New York, NY

Floral Specialist February 2011 - January 2012

Merchandise floral department, maintain signage, and account for spoilage.

Assist customers with special orders and make arrangements on demand.

Train new employees in a manner that builds and sustains a high performance team and minimizes turn over.

Le Pain Quotidien New York, NY

Customer Service Associate March 2010 - February 2011

Uphold company quality standards and ensure customers are served in a timely manner.

Inform and assist customers with catering needs and bakery classes.

Maintain organization of department and train new employees on company policies and procedures.

American Eagle Outfitters New York, NY

Sales Associate/Denim Expert October 2009 – March 2010

Merchandise denim department based on sales and promotional items.

Develop and train new employees on department and store policies and procedures.

Implement replenishment processes for denim program to increase sales and production substitutability.

Abercrombie and Fitch New York, NY

Sales/Stock Associate February 2009 – August 2009

Complete company directive markdowns and process incoming/outgoing transfers and damage/defectives.

Manage sell through and ensure organization of all merchandise in stockroom.

Uphold and train associates on company loss prevention procedures, safety standards, and shipment processing standards.

Starbucks New York, NY

Barista October 2007 – February 2009

Responsible for calculating and distributing all tips weekly.

Measuring and monitoring store and company goals for each project.

Sharing knowledge of environmental issues with customers and partners and encourage them to participate with company mission.

Additional Information

Computer Skills: Proficient in Microsoft Office including Microsoft Word, Excel, and PowerPoint

Experience with Adobe Photoshop, POS systems, Open table

References upon request.



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