Transportation Manger
Resume:
Cover letter
To,
Human Resources Personnel,
Dear Sir/Madam,
I am seeking for a growth-oriented position in your esteemed organization. My priority is being focused for placement in the field of Transport and Logistics, administration, operations, office support and customer services.
My interest in your organization stems from an analysis of the scope for development, growth and the work environment of your organization, together with my objectives and abilities. I am confident that with my qualifications, experience and high energy level, I will prove to be an asset to your organization.
My enclosed C.V. better highlights my experience and my education. My co- curricular activities should strengthen and support my abilities to serve your organization.
Thank you for taking your time to consider my application. You can contact me via phone number or email address.
Thanks
Yours Sincerely,
Irfan Haider
Key Skills
Administration and General management
Logistics Support
Transport and Distribution
Customer services
Business Development
Business Etiquettes and Communication Skills
Time Management and Leadership Skills
Development of Interpersonal Skills
Risk Management
Authentication & Access Control
Transport Monitoring
Regulatory Compliance
Education
Bachelor in science
Having valid UAE
Driving License
Irfan Haider
P.O.Box 282529 Duabi, UAE Mobile: +971-**-******* *****.***@*****.***
Multi Certified Expert in Enterprise Strategies
Seven years of Experience as Manager and Transport and Logistic Manager; with exclusive o4 years Plus in UAE Transport and Logistic Industry in the planning and deployment of proper resource and information assets for diverse companies and organizations.
Functional Abilities:
Transport and Logistic Services: Expertise in managing transportation requirements for the company and having best execution plans for result oriented and cost controlling. Well aware of mechanical technicalities as well as RTA rules and system for transportation.
Fleet Monitoring and Management: To Monitor all vehicles with GPS and web based system.Optimzing and route planning for high efficiency.
Operational Services: Well planned and managed for smooth operational functions having quick emergency response.
Procurement Support: For purchasing and invoicing from vendors. Quality Suppler idenfication, pricing negotiation and comparison reports.
Quality Customer Services: Ensuring for best client services as per ISO standard by making quality control checks
Business Development Etiquettes: Good communication skills and level for new business generation and also maintaining good relationship with the existing customers.
Health and Safety Management: Ensuring HSQE procedure and principles to be followed during operations.
Office Administration: Having Strong interpersonal skills to manage office activities to get maximum output from limited resources.
Public Relations: Having good relationship in various government and public offices and having knowledge of Dubai rules and regulations.
IT Support:
Software: Fidelio, Opera, Integra, Focus, MS Office (Word, Excel, Outlook, Access, and PowerPoint), Photoshop
GFI Fax: Software Base fax server to allow network users to send and receive FAX from their work station.
Access Control: For Employee Attendance.
Hand Punch System: For site labour attendance.
Telephone billing System: To monitor Telephone Cost and utilization Extension wise
Document Control System: To control and Manage all Documents in Soft Copy.
UAE Work Experiences
April 2010 -Till Date Logistic Manager Farnek Services LLC,UAE
Description:
• Farnek Services LLC and Avireal Middle East LLC
• Established in 1980, Farnek Services has grown into one of UAE’s foremost property and facility maintenance out – source organizations providing and delivering exceptional level of service around the clock.
• A Joint Venture Between Khalifa Juma Al Nabooda Group and Avireal AG Switzerland
• Winner of Emirates Energy Award 2007
• Member of Green Building Council.
Job Responsibilities:
• Responsible for the strategic and operational planning of Customer logistics operations.
• Prepares and recommends operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary.
• Ensure that partners understand and accept Customer guidelines and requirements for all logistics operations, including service and repair.
• Root cause analysis and problem resolution for all logistics operations.
• Manage on-going partner relationships.
• Serve as liaison with all internal and external partners for daily operational activities.
• Track, analyze and communicate key performance metrics.
• Responsible for all logistics operations and support across all distribution channels.
• Drives the design, development, implementation and management of logistics solutions for Customer.
• Serve as liaison to Customer teams to develop systems solutions (requirements, user testing, etc.) to support logistics programs, including Direct Fulfillment. Partners with key cross-functional partners to solicit customer and associate feedback to identify program improvement opportunities for implementation.
• Ascertain industry/logistics best practices to identify new and/or unique programs to differentiate Customer from the marketplace and drive customer satisfaction.
• Responsible for internal communications and presentations related to key performance metrics, program updates and on-going program information.
• Manages the supply of logistics-related data to support customers in the day-to-day general areas of engineering, supply, configuration management, technical requirements identification, installation and maintenance of equipment, safety and documentation development and maintenance. Investigates potential risk and other matters of significance, and provides and implements solutions.
• Consults with assigned clients to understand their distribution networks and determines the logistics resources required to support equipment, safety, personnel and maintenance. Negotiates with supply sources to meet technical requirements.
• Works in conjunction with various parties such as business development, field support and customer service to handle complaints and ensure support plans are in place to maintain long-term customer relationships.
• Analyzes and evaluates design concepts and integration support requirements to determine if concepts satisfy support requirements. Implements, monitors and adjusts solutions to ensure the integration of support considerations as needed
• Analyzes technology and distribution network trends and implements changes in department as appropriate.
• Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
Feb 2009 to April 2010 Transport Manager Powerline Gulf Construction LLC,UAE
Description:
PLGC is a joint venture between Powerline the Thailand civil construction company, and Gulf Stream Dubai based interior contracting company. PLGC is known for its best-in-class portfolio of premier real estate including office, apartment and retail properties and new residential communities such as the Ajman Corniche Residence and the Dubai Lagoon. PLGC combine the peerless expertise of professionals who encompass the entire spectrum of construction and construction management.
Job Responsibilities:
• Responsible for developing, defining and implementing the overall admin process strategy as per Company requirement and ensuring complete business objectives are achieved.
• Handling Transport department and Reporting to managing director.
• Handling 2 sites and head office with the team of 10 drivers and 02 Operators.
• Preparing Budget, Develop Plan and Design Strategies for smooth operation.
• Evaluate, purchasing and managing timely insurance and registration renewal of vehicles.
• Contributes to the evaluation, infrastructure and planning for logistics support.
• Defining and Monitoring Job responsibilities within Transport –Department
• Manage and update the fleet by timely repair and service maintenance.
• Responsible for customer orders for logistics services using variety of applications and propriety systems.
• Maintaining accurate records of daily orders, electronically and hardcopy versions
• Coordinating multiple schedules for a variety of service providers in the daily effort to complete order demand.
• Responding to customer and management inquires regarding service schedules, inventory & shipment status.
• Communicating with service providers with daily order registration, delivery confirmations, POD, and other issues as required.
• Maintaining daily reports to ensure orders and schedules are completed.
• Overseeing the Systems Development work and computerized all the major activities of the company.
• Establishing and maintaining strong communications with customers. Preparing and handling various contracts and LC export documentation.
Dec 2007-Jan 2009 Transport Controller Majestic Hotel, Bur Dubai, UAE
Majestic Hotel Tower Dubai UAE Tower is one of the very few towers conviently located in the heart of Bur Dubai. The Hotel's modern architecture is easily spotted against the Dubai Skyline. With easy access of Dubai's key business and leisure destinations and boasting stunning views over 28 floors, Majestic Hotel Tower Dubai UAE is poised t please its guest by offering excellent service and legendary Middle Eastern Hospitality.
Job Responsibilities:
• Coordination with other departments for their requirement and suggesting them best suitable product. Sourcing & implementing the products for better productivity.
• To handle the hotel operations regarding transport ensuring best customer services to the guests.
• Managing hotel tourism facility for all guests and arrangements for Safari, rent a car, City tour buses etc.
• Managing the transport staff for all the day activity and transport schedule.
• Responsible to make the arrangements for transport for guests and staff.
• Responsible for the management of trips and tours for International guests.
• Managing the pick and drop of staff and guests in different tributaries and from different areas of U.A.E
• Managing shifts by assigning efficient duty roasters for all staff
• Responsible for Malquia renewal and insurances issues for hotel vehicles
• Managing transport staff for the whole day activity secluded.
• Responsible for all the acquaintance and replacement of hotel vehicles.
• Responsible for purchasing and leasing for new vehicle for the company
• Also managing the billing Salik statements and all relevant financial issues, salaries and overtime payments regarding transport staff.
• Taking care of the all technical issues for their overseas offices & suggesting them the best suitable product according to their needs.
Sep2004 – Dec 2007 DEALER SUPPORT MANAGER ,MCB BANK LIMITED(PAKISTAN)
Consumer Asset Banking, Auto leasing Division
MCB is one of the leading banks of Pakistan with a deposit base of Rs. 368 Billion and total assets over Rs.500 Billion. Incorporated in 1947, MCB soon earned the reputation of a solid and conservative financial institution managed by expatriate executives. In 1974, MCB was nationalized along with all other private sector banks. The Bank has a customer base of approximately 4 million, a nationwide distribution network of over 1,000 branches and over 450 ATMs in the market. During the last fifteen years, the Bank has concentrated on growth through improving service quality, investment in technology and people, utilizing its extensive branch network, developing a large and stable deposit base.
Job Responsibilities:
• Worked with MCB BANK as a DIRECT SALES MANAGER (DSM) in auto loan consumer assets division also having good communications with auto dealerships.
• Having the experience of handling the sales team of more than 15 sales man and autos. dealerships
• Responsible to increase the business for achieving the targets for sales team.
• Generating effective leads through professional & business Organizations
• Complete interaction with the customer & also initiated the customer feedback program.
• Compile the customer record on daily, monthly basis.
• Also having the complete knowledge and communications techniques for the processing of consumer banking products.
• Processing the Administrative activities for the approvals of management
• Arrangements of conferences, meetings , training sessions , and administrative support for recreational activities of staff
• Assist the management in recruitment activities
• Having experience in sales and telemarketing.
• Having experience in Sales processing and marketing management.
• Ensuring quality customer services and after sales services followed by COLLECTION of revenues by proper and legal way.
Highlights of Qualifications & Experience
• Bachelor of Science (University Of Punjab, Pakistan).
• Certification from Gulf Star for Inter Personal and Personality Development
• Certification for PC Familization From FCIT (Pakistan)
• Quality Service training from MCB Bank (Pakistan)
Skills
Management Skills: Able to manage, handle and operate multiple tasks, Able to work independently, as well as in groups, Excellent skills in analytical and strategic planning, Communication ability to delegate, with officers as well as with colleagues & Public.
Interpersonal Skills: Hard working efficient, proficient with sound physique, Deals effectively with conflicts, High flexibility, adopts to changes, Reliable and responsible professional ethics, Able to learn new jobs/ tasks quickly.
Areas of Expertise
Admin and Office management:
Operation management:
Distribution and Supply chain Management
Public Relations: Transport and Logistics:
Fleet management:
Hospitality and Customer Services:
Business Development:
Personal Information
Irfan Haider, Born in Pakistan (Sargodha) March 26,1983.Passport No: AQ6976771
Religion (Muslim), Nationality (Pakistani), Gender (Male). Languages known: English, Urdu, Arabic, Hindi, Punjabi, Pashto.
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