Customer Service Representative

Patrina Boyd

**** ********* ** *******, ***** *7028 713-***-**** 281-***-****

***********@*****.***

OBJECTIVE

To seek a full or part-time position that will allow me to grow with a company, gain more knowledge, and utilize my skills.

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SKILLS

Excellent verbal and written communication skills.

Proficient in Microsoft Word, Excel, PowerPoint, Vista, Types 35 wpm, windows XP.

Excellent Public Relation skills; work well with diverse groups of people.

Maintain excellent reasoning, logic, comprehension and problem solving ability.

Ability to maintain a positive and professional attitude while dealing with customers.

Highly motivated and committed to delivering and performing in a highly professional manner.

Capable and willing to work independently, unsupervised and/or as a team member.

Ability to maintain a positive and professional attitude when dealing with the public and professionals.

Familar with Icd-9 Codes Hcpcs And cpt medisoft

WORK EXPERIENCE

Andrews International – Houston, Texas2010-2010

Security Officer

Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Monitored and authorized entrance and departure of employees, visitors, and other person.

Patrolled or guard area or premises

Inventec Corporation – Houston, Texas 2009-2010

Assembler

Inspected and test computers, assemblies, and circuits for resistance factors and for operation; and record results.

Used electrical or electronic test devices or equipment.

Read and interpret schematic drawings, diagrams, blueprints, specifications, work orders, and reports in order to determine materials requirements and assembly instructions.

Made independent judgment in assembly procedures.

N’Nam Networks –Houston, Texas2006-2009

Customer Service Representative

Made and received calls concerning services request and provide excellent customer service.

Used reference materials to provide assistance and answer inquire.

Provide information about our service and coordinate with the Customer Service Representative the delivery of material.

Amcor Community Heath Houston Tx 77028 2010 -2012

Data Entry

answering Incoming Calls

verified Insurance

EDUCATION

Barbara Jordan High School – Houston, Texas 08-01/05/05

Houston Christan High School- Houston Tx 04/10-05-10

Everest Institute – Houston, Texas2010-2011

Earning Certification in MIBC

REFERENCES AVAILABLE UPON REQEST

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