Assistant Customer Service
Resume:
Alma Enriquez
Westchester, IL 60154
**************@*****.***
Objective;
I am experienced certified nursing assistant with 6 years of experience, seeking a certified nursing assistant position in a reputed health organization where I can apply my best clinical skills. I am also qualified for a clerical position in medical and dental office.
Personal Summary:
• Excellent clinical, customer service and communication skills.
• Ability to quickly learn new concepts and skills.
• Knowledge of medical terminology and infection control standards.
• Knowledge of age specific developmental factors specific to adult and geriatric residents.
• Excellent verbal and writing skills.
• Bilingual, and leadership certificate
Education and Certification:
Certified Nursing Assistant Course- Kirkwood Community College
High School Diploma from West Liberty High School 2001
Leadership certificate – Colorado Technical University 2010
2 semester of college for medical assistant- Colorado Technical University 2010
Work History:
SPRINT CENTER
1407 Grand Boulevard
Kansas city, MO 64106
Housekeeping lead (2009 to 2010)
Job Description:
• Supervised and maintain the offices and the building clean
• Maintain the storage room, order supplies if needed
• Making sure the schedules is up to date
• Final walks before and after the event, making sure is up to the standards
COMMUNITY HEALTH CENTER MEDICAL/DENTAL
241 Colonels Drive,
Columbus Junction, IA 52738
Receptionist, Office Clerk, Interpreter and Certified Nursing Assistant (2007 to 2009)
Job Description:
• Perform all the clerical duties
• Open and close clinic
• Worked under pressure and independently
• Excellent written and verbal communication
• Worked during weekends and evening hours
• Assist the patients with appointments and questions
• Proficient in Microsoft Word, Excel, and Power Point
• Assist the nurse and dental clinic interpreting to the patients
WASHINGTON COUNTY HOSPITAL AND CLINICS
400 E. POLK STREET
WASHINGTON IA52353
Certified Nursing Assistant (2006 to 2007)
Job Description:
• Provided nursing and nursing related services to residents.
• Maintained homelike environment for the residents.
• Protected and promoted resident rights and assisted the person to maintain independence.
• Provided routine care to the patients.
• Reported to the senior doctors of the status of patient by spending maximum time in the room with the patient.
• Maintained the ward neat and clean.
• Obtained specimens, weights, and vital signs of patients.
L&B STAFFING AGENCY
COLUMBUS JCT, IA 52738
Certified Nursing Assistant (2004 to 2006)
Job Description:
• Provided nursing care in accordance with resident care policies and procedures.
• Ensured the safety and well-being of the residents is maintained.
• Assisted residents with bathing, dressing, hygiene, and grooming in accordance with established care plan.
• Given enemas to patient when needed.
• Measured and recorded patient's fluid intake and output.
• Managed supply inventory and supply requisitions.
• Provided medication reminders.
RESPONSIBLE, RESPECTFUL, BILINGUAL, ENGLISH AND SPANISH, HARD WORKER, GOOD ATTITUDE, RELIABLE, ALWAYS ON TIME, WILLING TO WORK EXTRA HOURS, NON SMOKER, GREAT SMILE. DETERMINED, AMBITIOUS, CARING WORK WELL WITH OTHER AS WELL AS INDIVIDUALLY.
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