Nancy Sottile
**** * **** *** ***#**** 623-***-****
Glendale AZ 85303
************@*****.***
Career Highlights
Over 3 years of experience in managing, 3 years of experience multitasking in different facets of the insurance industry such as marketing, accounting, and starting up a new office. Experience interpreting Spanish and American Sign Language on a personal and professional level. Possesses the ability to make and maintain important business relationships and utilize them effectively. Great attitude and enthusiasm ready to take on any and all challenges.
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Professional Experience
Above All Insurance Phoenix, AZ 12/2011- Present
Customer Service Representative
Sales of Auto and Home Insurance.
Assisting clients with auto policies.
Quoting previous clients and new clients.
Conducting most business in Spanish.
Keeping track of new business in order to reach office and employee goals.
The Language Banc Phoenix, AZ 07/2011 – Present
Spanish Interpreter
Assist Caseworkers when communicating with Spanish speaking clients.
Interpret and assist clients with understanding program documents and forms.
Maintain professionalism when interpreting for caseworkers during traumatic and emotional sessions with clients.
Work with several diverse clients and households a week with the ability to adapt to any environment.
AALL Insurance Phoenix, AZ 2004 - 2007
Assistant Manager / Insurance Agent
Licensed Insurance sales agent.
Starting new policies and maintaining existing clients
Assisted with the accounting and marketing of multiple offices as an assistant manager.
Handled Spanish interpretation for multiple offices and clients.
Trained new agents as the assistant manager.
Overseen sales and daily office management for two Phoenix offices.
Nancy Sottile
************@*****.*** P.2
Education /Skills
Goldwater High School – High School Diploma
Eastern Michigan University – Attended 1 Semester
Glendale Community College – Attended 1 Semester
Estrella Mountain Community College – Graduated with AA in Communications.
Microsoft proficient in Word, Excel and Outlook Limited experience with power point and Access.
10 key
Advanced in accounting problem solving
Fluent in Spanish/English
Fluent in American Sign Language