Quality Engineer
Resume:
RAINER MUELLER
Findlay, Ohio 45840
*******@***.***
SUMMARY OF QUALIFICATIONS
Sr. Quality Engineer with 22 years manufacturing experience specializing in the quality assurance of existing and new design product rollout, supplier development and improvement, and supplier quality systems audits. Recognized for innovation, analysis and solving practical problems for internal departments and Suppliers. Task oriented, able to work independently as well as part of a team. Strong computer skills and working knowledge of advanced manufacturing techniques. Able to communicate effectively with all levels of the organization.
CAREER HISTORY
SIEMENS ENERGY & AUTOMATION - Bellefontaine, OH 2008 - 2009
Manufacturer of power distribution protective products, circuit breakers, and associated accessories.
Quality Engineer
Contracted with CDI Business Solutions to assist the Siemens Bellefontaine facility as a Quality Engineer for a term of 9 months, until closure of the Ohio plant.
*Responsible for incoming, in-process, and outgoing quality for manufacturing/assembly lines.
*Root Cause Analysis & Corrective Action Implementation.
*Responsible for completion of 8D corrective actions.
*Statistical Analysis.
*Experience with Minitab, Control Plans, Failure Mode Analysis,
*Review/Approve PPAP’s. Establish inspection plans for new parts.
*Write/Approve Deviations & ECN’s; participate in design review meetings.
*Responsible for completing several (sub assembly) process audits per week.
WHIRLPOOL CORPORATION - Findlay, OH 1990 - 2006
Largest dishwasher manufacturer in the world. Division makes components and assembles in excess of 9000 dishwashers per day in a 3-shift operation.
Sr. Supplier Quality Engineer
Was accountable for the day-to-day responsibilities of assuring the quality of purchased electrical and electromechanical parts used in the manufacture of dishwashers through the use of supplier development methods and tools, interfacing with suppliers and working with them in improving their quality levels by way of quality review meetings, developing quality improvement programs, and evaluating corrective actions for effectiveness. Support the integration of new model lines/parts through upfront involvement in new supplier evaluations, new part/process evaluations, design reviews, and APQP/C2C & PPAP/FPA activities. Continual interface with Corporate Procurement and Product Engineering in support of Supplier Quality Initiatives and continuous improvement activities.
* Improved targeted supplier performance (SQR & PPM) by 20-30% per year by working with the 'Top 10' problem suppliers to improve total in house defects of known critical components and those with high field service incident rates.
* Aggressively focused on pursuing a zero defect philosophy for assigned suppliers in order to exceed internal quality goals and external SIR expectations.
* Coordinated and led numerous Quality Review meetings and supplier visits. Led or participated in Supplier Quality Audits as necessary.
* Reduced internal hold orders by 30% via proactive approach by coordinating numerous trial runs for new and modified/redesigned parts to identify line-impacting issues caused by supplier part problems and to assure and verify quality, form, fit, and function, prior to releasing for full production.
* Improved supplier performance on day-to-day repetitive quality issues by working closely with assembly engineering, product quality group, and materials group, to identify and resolve major quality issues using the appropriate tools (process enhancements, quality systems work, Six Sigma tools).
* Established Quality Standards as required: Headed up the Team to develop aesthetic quality standards for stainless steel and painted front panels for internal inspection use and as supplier criteria requirements.
* Formed and Led the Division Wire Harness Task Force to address ergonomic and safety issues in assembly as well as harness component quality issues, and to drive the necessary wire harness changes.
* Originated Standard Operating Procedure Visuals (SOP's) and Quality Alerts to notify assembly of any part changes, issues, or deviations from the print.
* Led the effort to put together the Division Procedure for Incoming
Inspection & Test in support of bringing the plant into ISO 9000/TS 16949 compliance. Participated on the Control of Non-Conforming Product Procedure Team to put together a common procedure for handling non-conforming material throughout the plant.
* Was responsible for the Receiving Inspection function and supervised several receiving inspection technicians until its phase out. Coordinated 100% in house inspection of incoming parts as necessary. Improved in-house assembly defects to 7.6 percent against the goal of 8.6 percent through pareto analysis and prioritization.
* Maintained the Supplier Quality Rating (SQR) system for the division supply base (correction, adjustments, prepare and review SQR & PPM with suppliers on a monthly bases).
MICRO SWITCH, Division of Honeywell - Freeport, IL 1984 - 1989
Manufacturer of precision switches, photoelectric controls, and solid-state sensors.
Procurement Quality Assurance Engineer
* Provided support to Purchasing to include supplier evaluations and source selection based on suppliers quality systems, capabilities, and ability to provide parts and materials that meet established quality requirements.
* Was heavily involved in developing a Supplier Certification (dock to stock)system for existing and new suppliers.
* Other responsibilities include support to receiving inspection, resolution of supplier / receiving inspection part problems, accuracy and update of inspection procedures, and approval of all final corrective actions.
RAYTHEON COMPANY, S.S.D. - Portsmouth, RI 1982 - 1984
Manufacturer of Submarine and Surface Ship Sonar Equipment, Navigation Systems, and Underwater Sound Communication Systems.
Component Engineer
* Was responsible for the complete preparation of purchased part
specifications for electronic and mechanical components.
* Advised design engineering in the application and selection of electronic and mechanical procured parts from the system concept stage through field deployment of the system to ensure the procurement of reliable quality parts consistent with rigid military and company contractual requirements.
* Held Secret Security Clearance.
U.S. AIR FORCE - K.I. Sawyer AFB, MI 1976 - 1982
Electronic Countermeasure System Specialist
* Installed, maintained, and calibrated avionic electronic countermeasure equipment on assigned B-52H aircraft. Isolated and repaired malfunctions on EW radar receivers and jamming transmitters. Received the Master Technician Award for consistent quality maintenance.
* Worked as shift supervisor; assigned work and reviewed completed repairs to ensure compliance with technical publications and local procedures, instructed and trained subordinates in the maintenance and repair of avionics ECM systems.
* Held Secret Security Clearance.
EDUCATION
DeVRY Institute of Technology, Chicago, IL
Bachelor's Degree in Electronic Engineering Technology (B.E.E.T)
U.S.A.F. School of Applied Aerospace Sciences, Biloxi, MS
Majored in Avionics Radar Technology with emphasis on Electronic
Countermeasure Systems
PROFESSIONAL DEVELOPMENT
Lean Awareness Training Course 2005
Certified Lead Auditor Certificate - Whirlpool Corporation 2001
Six Sigma Black-Belt Training Course - Six Sigma Associates, Inc. 1996
Microsoft intermediate level Word, Excel, and PowerPoint 1995
ISO 9000 Internal Auditing Certificate 1994
ISO 9000 Lead Assessor of Quality Systems Certificate 1993
MEMBERSHIPS AND AWARDS
Certified Quality Auditor, certificate # 4759, American Society for Quality (ASQ) 1992
American Society for Quality (ASQ) 1989
U.S. Air Force Commendation Medal. 1982
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