Customer Service Manager
Resume:
PATRICK J. ABATE
Elmwood Park, IL 60707
(708) 257- 7280
********@*****.***
Objective
A challenging and rewarding position with a respectable company.
Summary
Nearly 15 years of professional experience in warehouse management. Extensive experience in management, warehouse operations, and inventory control.
o Ability to handle the delivery, inventory and quality control effectively.
o Special alertness and handling requirements.
o Deals with the negotiation and breakage.
o
Employment History
Romano’s Tile, Woodale, Illinois
Warehouse Manager, 1997 - 2011
o Implemented, and monitored management operation. Supervised a team of 10 members.
o Maintained all inventory, including checking in the materials received, picking and pulling the orders that were to be shipped out.
o Responsibilities include supervision staffs.
o Schedule personnel.
o Responsible for the management of the warehouse.
o Coordinate all phases of delivery of construction materials.
o Proven track record for strong leadership qualities.
o Interact well with staff members; resolve problematic situations in a diplomatic manner.
o Promoted from warehouse clerk to warehouse manager in first year.
Customer Relations
o Resolved any delivery discrepancies, delivery issues, and driver personnel complaints.
o Established and maintained strong client base as a result of dedicated customer service activity.
Education
Triton College River Grove, IL - 1995
Additional Skills
o Forklift
o Inventory Software
o Minor maintenance in the office and warehouse
o Class C drivers license
o Rehabbing homes as a past time/hobby
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