Customer Service Sales

Tia S. Evans

**** ****** ***** **. ********, GA *0038

Phone: 404-***-**** E-Mail: ********@*****.***

Objective

To obtain a challenging position with a company where I can apply my skills and abilities in a professional environment.

Experience

AT&T Wireless 11/2008-11/2010

n Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.

n Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.

n Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services. Meet all sales objectives.

Anna’s Linens, sales Associate 3/2008-11/2008

n Successfully complete all jobs by time requested and coordinated delivery of supplies.

n Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.

n Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services. Meet all sales objectives.

Friedmans Jewelers, Lead Sales Associate 9/2004-3/2008

n Accurately file credit reports and collections. Suggested new filling system, which reduced filing errors and increased timely delivery.

n Managed amount of inventory received based on weight and classification.

n Exemplified excellent customer service skills. Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services. Meet all sales objectives.

Education

Diploma, Lithonia High School, Lithonia, GA May/2004

Skill

Self Starter. Excellent organizational skills, superior memory for details, experience in handling confidential paperwork, including the ability to take accurate phone messages and deliver messages promptly. I am able to effectively communicate on all levels. Furthermore, great customer-relations background

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