my resume
Resume:
Teresa Serate
Bronx, NY 10451
*************@*******.***
EDUCATION:
Hostos Community College/CUNY, Bronx, NY
A.A.S. in Microcomputers for Business
Expected date of graduation: July 2009
EXPERIENCE:
01/08-03/08 JP Morgan Chase, Bronx, NY
Teller
Cash handling
Following established procedure
Working under pressure in a highly competitive environment
Fast-paced, high-volume, face-to-face customer contact
Processing customer financial transactions.
11/07-02/08 RadioShack, Bronx, NY
Cashier/ sales Associate
Selling, negotiating, and bargaining
Cash handling
Following established procedure
Working under pressure in a highly competitive environment
Dealing with complaints tactfully, calmly, and politely
9/06-5/07 Hostos Community college/CUNY, Bronx, NY
The C.O.P.E. Program
Answer and respond to telephone calls
Support the job Developers by typing and updating resumes
Manage the filing system, and photocopy and fax documents
Search on SIMS database for students’ information as requested
1/06-4/06 H & R Block, Bronx, NY
Tax Preparer
Reviewed financial and other records necessary to prepare income tax forms.
Interacted with clients and prepared accurate federal and state income tax forms.
Advised clients on income filing requirements and regulations.
Maintained knowledge of current tax laws and regulations.
Processed and copied all documents.
7/04-8/05 Hostos Community College/CUNY, College Discovery Program, Bronx, NY
Office Assistant (work study)
Assisted students with inquire in a courteous and professional manner.
Data entry.
Answered telephones, forwarded calls, and took accurate messages.
Faxed, photocopied, and filed documents.
Provided additional clerical support as assigned.
SKILLS:
Proficient in Microsoft Word, Excel, Power Point, and the Internet.
Bilingual in English/Spanish.
Data entry.
Type 45 WPM
Outstanding interpersonal skills.
LANGUAGES:
English/ Spanish
Contact this candidate