Customer Service Sales

Susan J. Huhn

**** ******** ****

Houston, TX ***95

Home: 281-***-**** / Cell: 281-***-****

E-mail: *********@*****.***

Objective: To secure employment in a challenging customer-oriented position with a company that values an employee who is self-motivated and goal oriented.

Professional Experience:

Bella Nova Day Spa 2010 – Present

Customer Service Representative

• Responsible for developing and maintaining excellent customer satisfaction between the customers and the business.

• Develop a new customer base by advertising, creating promotional material, and network within the community.

• Assisted in increasing sales volume by an average of 35%

Dr. Dwayne Dull, DDS 2007 - 2009 Office Assistant

• Reorganized patient call back system reducing back log accumulated over two years to on time within three months.

• Set up appointments utilizing Dentrex Software program.

• General filing and sterilization of dental tools.

Cypress Fairbanks ISD 2005-2007

Substitute Teacher

• Worked as a substitute teacher within the district.

• Accepted long term assignments along with working as a full-time teacher of record during the 2007 school year.

• Maintained grading along with classroom discipline and encouraging the student population to learn in an interesting a fun environment.

ProLine Supply Company 2000 - 2004

Outside Sales Account Representative

• Responsible for new account development.

• Account Manager selling specialty advertising, promotional materials, and incentives.

• Ensured total customer satisfaction.

• Average annual sales were approximately $55,000

• Increased average annual sales by 5%.

Phillip Morris USA 1996-2000

Merchandising Manager

• Directly engaged with convenience stores on point of sell.

• Monitored and ensured contract obligations.

• Maintained and ensured the displays and facing were within the parameters of the corporation

Education:

• Various computer software classes

• Central Missouri State University, B.S. in Mass Communications with an emphasis in Public Relations and Political Science

• State Fair Community College, Sedalia, MO. Liberal Arts classes

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