Healthcare Professional
Resume:
DENISE B. MONTGOMERY
ST. LOUIS, MO 63134
********@*****.***
CAREER OBJECTIVE
To seek a full time position in the Healthcare Industry where I have been working for several years and express how my knowledge would be of an asset to this specific organization.
PROFESSIONAL SKILLS
• Excellent organizational skills
• Cash applications/process over 500 payments per day
• Computer skills – MS Word, MS Outlook, IDX System, Medical Manager
• PBAR and ACE system for patient account access
• Medical Collections & Insurance billing experience
• SAP system/10-key by touch and sight
EMPLOYMENT EXPERIENCE
PEROT SYSTEMS 2008 – present
FINANCIAL COUNSELOR
Screen hospital patients to determine potential eligibility for Medicaid, Social Security, disability, victim of crime, county programs, as well as assist with the application process and making sure all documentation is correct. Would follow clients/patients through the process until completion and assist with increasing hospital reimbursement for self-pay patients.
TENET HEALTHCARE SERVICES 2007 – 2008
PRE FINANCIAL COUNSELOR (PFC)
Speak with patients before their admissions or their scheduled appointments to educate them on their liability amount before they are admitted for their scheduled procedure/surgery. Give patients the option of paying up front to secure timely collections for several Tenet Facilities. Using the PBar system to specifically track the patients account information and updating all of the necessary changes to ensure correct billing process for the patient’s.
BJC HOME HEALTH CARE SERVICES – ST. LOUIS MO. 63114 2006 - 2007
CASH APPLICATION SPECIALIST/CUSTOMER SERVICE REPRESENTATIVE
Post high volume of payments for rental of durable medical equipment. I balance spreadsheets daily to ensure the overall balancing of general ledger at month end. Receive payments via Bank of America lockbox as well as phone in with credit card and patients walking in the facility paying cash. Speak to patients daily concerning their private pay accounts.
EDUCATION
• St. Louis Community College at Forest Park
• Vocational Training Center
OUTREACH PROGRAM
Volunteered with the Salvation Army Crisis Hotline finding shelter for the Homeless
Volunteered as a mentor with The Cornerstone Partnership Program
References Available upon Request
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