ROSA M. SANTIAGO
** ********* ******, ***. **, Somerville, NJ 08876
*********@***.***
917-***-**** (cell)
908-***-**** (home)
PROFILE
Well qualified professional with a strong HR and Administrative Assistant background. Self-starter requiring minimum supervision; organized and detail oriented. Observes strict confidentiality at all times.
HUMAN RESOURCE EXPERIENCE
MercyFirst – Angel Guardian Campus 1/1989 – 9/2011
HR Specialist 2/2007 – 9/2011
Full cycle recruitment and hiring of Psychologists, Psychiatrists, Clinicians, Director of Programs, Casework Supervisors, CW I & II, Case Aides, & Supportive Staff positions within the Foster Boarding Home Program of MercyFirst. Duties include…
Search for and review resumes.
Schedule interviews.
Conduct HR Interviews.
Revise employment applications & identifications.
Refer outside & internal applicants to hiring managers.
Obtain necessary hiring approvals when an applicant is chosen.
Extend offers.
Background check on chosen applicants
Process State Central Registry clearance forms.
ADP Screening & Selection Services registration.
Prepare Offer Letter, Job Description, Acknowledgement of Wage Rate & Hourly Rate Form, and New Hire Packet.
Revise all new hire paperwork for accuracy.
E-Verify (I’9 Employment Form identification verification via website).
Prepare Payroll form.
Data enter employee information into ADP HR/Benefits Solution.
Update Org Chart.
Follow up on new employee’s missing documents within a time period to make sure we are in compliance with audit requirements.
Conduct the policies and procedures section of MercyFirst’s New Employee Training (NET).
Inform applicants of status of interviews.
Prepare and update recruitment reports.
Conduct Exit Interviews.
HR Assistant to HR senior staff when needed.
Assist with Volunteer/Mentor/Consultant’s paperwork when needed.
Assist employees with forms, clarification of policies, or issues.
HR Assistant/Coordinator 3/2003 – 2/2007
Under the direct supervision of the VP of Human Resources responsible for varied administrative duties for the department while assisting HR Specialists, HR Manager, and HR VP with the coordination and administrative tasks involved in the recruitment and hiring of Psychologist, Psychiatrist, Clinicians, Director of Programs, Casework Supervisors, Caseworker’s I & II, Case Aides, & Supportive Staff positions of the Foster Boarding Home Program of MercyFirst.
Review resumes.
Schedule interviews.
Revise employment applications.
Prepare offer letter, job description, and new employee packets.
New Hire Paperwork Orientation
DCJS Ink & Roll Fingerprinting.
Background check.
Prepare new hire payroll forms.
Employee data entry in ADP HR system.
Pre-audit follow up of employee’s documents.
Prepare weekly and update weekly recruitment reports.
Assist with Volunteer/Mentor/Consultant’s paperwork and background check.
English/Spanish translations both verbally and written (including testing prospective employees in Spanish).
Assist employees with forms, clarification of policies, or issues.
Administrative Assistant 1/1989 – 3/2003
Under the direct supervision of the Director of Human Resources responsible for varied duties for the department.
Schedule interviews.
Prepare offer letter, job description, and new employee packets.
New Hire Paperwork Orientation
Employee ID Badge.
DCJS Ink & Roll Fingerprinting.
Background check.
Prepare new hire payroll forms.
Employee data entry in AS/400 employee system.
Employee Evaluation Tracking and Reports.
Annual DLS Report, Semi annual Pension Surveys, and Annual EEO Report.
AETNA and Union Central Annuity Program, and Pension Plan enrollments/terminations/changes.
Foster children incident reports to insurance company.
Preparation, follow-up, and processing of Summer Youth Program Participant’s files and payroll.
English/Spanish translations both verbally and written (including testing prospective employees in Spanish).
Maintaining employee’s files in compliance with auditing requirements.
Assist employees with forms, clarification of policies, or issues.
Worker’s Compensation (processing accident reports and claims).
Maintained agency vehicle’s insurance and driver’s information (including vehicle reservation book).
Assisted in the coordination of Angel Guardian’s annual Pumpkin Festival and Gala Dinner.
EDUCATION
Inter American University Ponce, Puerto Rico
Associate Degree in Secretarial Science 1985 – 1988
Magna Cum Laude
Honor Roll 1986 – 1988
Dean’s List 1986 – 1988
Certificates of Excellence (1989 – 2003)
APEC Award, April, 1988 (Association of Professors in Commercial Education Award)
Certificate of Merit, 1986, 1987, & 1988
Who’s Who Among Students in American Junior colleges Award, 1988
CERTIFICATIONS
Certified Holistic Stress Management Specialist
TRAININGS
Policies and Procedures, Child Abuse Reporting Training, MercyFirst Sanctuary Model, Recruitment, Time Management, Stress Management, Body Language, E-Verify, DCJS Fingerprint, Universal Precautions, Safety at Work, Fire Safety, and HR Systems training.
LANGUAGES
Bi-lingual (English/Spanish)
SKILLS
Microsoft Word, basic Outlook & Excel, ADP HR Systems, AS/400 Employee System, HRIS Employee system, DCJS Ink & Roll Fingerprinting, Stress Management Training, Interviewing, Recruiting, and Hiring.
References available upon Request