Sales Office

Mary I. Correa__________________________ . **** Horrocks st Philadelphia PA 19124

Phone: 267-***-**** Cell 267-***-****

*****-************@*****.***

Work Experience

Lucky Restaurant, Administration Philadelphia PA 2009-2012

• Consistent record of improving productivity, reducing costs, and resolving complex departmental issues.

• Composed and drafted all outgoing correspondence and reports for managers.

• Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

• Performed programs for especial event.

Supremo Supermarket, Scanner coordinator Philadelphia PA 2007-2009

• Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives

• Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.

• Performed regular telephone contact with providers to discuss status of re-billing and reimbursement process to ensure account resolution.

Summary of Skills

• Extensive experience with travel booking and heavy scheduling

• Employee training and development

• Good at managing multiple vendor relationships

• Familiarity organizing with superior attention to detail

• Administrative operations

• Fluent in Spanish and English

• More than 10 years of experience in Customer Services

Core Accomplishments

• Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork

• Data Organization Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions, File management

• Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.

• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception with in high-volume environment

• Assisted with payroll preparation and entered data into cumulative payroll document.

Education

Ramona Avila Institution Vocational

Guayama, Puerto Rico

Office Administration

• Associate degree: Courses include Keyboarding, Business Mathematics

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