Human Resources Assistant

.

STEFANIE R. WILLIAMS

***** **** **** ***** - **. Louis, MO 63034

314-***-**** • *****************@*****.***

http://myresumebio.com/stefanie-williams/

PROFILE

Solutions-focused, diligent HR professional with a comprehensive background including payroll systems, benefits, recruiting and employee relations. Proven success in establishing key collaborative relationships with all levels of employees, from support staff to top-level executives, with a strong commitment to the development and retention of each company’s most valued asset – its people. Skilled at developing and implementing targeted action plans to maximize productivity, efficiency, and profitability. Reputation for integrity, perseverance, and strong work ethic. Effective verbal, written, stand up training, one on one communicator and liaison, known for building strategic partnerships and alliances.

CORE COMPETENCIES

Cross-Functional Initiative Leadership • Strategic Planning • Process Improvement • Recruiting & Hiring • COBRA

Research & Analysis • Project Management • Verbal & Written Communications • ADA, FMLA, EEO, FLSA, OSHA

Relationship Building • Problem Solving • Policy/Procedure Development • Employee Relations •Benefits

KEY ACCOMPLISHMENTS

• Strategically analyzed and defined staffing needs in order to provide informed hiring and promotion decisions vital to optimizing use of human resources for up to 500 employees.

• Cost-effectively evaluated and resolved benefits-related concerns including medical claims to achieve mutual satisfaction.

• Demonstrated strong proficiency in a broad range of computer applications including HRIS databases.

PROFESSIONAL EXPERIENCE

HRIS ANALYST – CERIDIAN, St. Louis, MO (2007-2012)

Strategically prioritized, planned, coordinated, and drove projects to ensure on-time, requirements compliant completion, with an emphasis on supporting Ceridian’s HRIS HR Payroll web based, HR Payroll Access/SQL software packages. Applied dynamic strategic planning, prioritization and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Reviewed, evaluated, and resolved daily software usage, software connectivity issues, and payroll wage and tax issues. Demonstrated strong communication and diplomacy skills in assisting customers with changing, updating, and managing HR/Payroll database through phone support and e-mail.

• Troubleshot, evaluated, and resolved complex issues in a constantly changing technical environment.

• Contributed information gathering, needs assessment, and analytical skills toward effectively and diplomatically responding to issues for timely resolution, including employee relations issues and other human resources related concerns with immediate follow up.

BENEFITS & COMPENSATION COORDINATOR - MISSOURI BOTANICAL GARDEN, St. Louis, MO (2007)

Played a lead role in handling all facets of daily benefits and compensation activities, with an emphasis on worker’s compensation, FMLA, short term and long term disability program to ensure proper tracking of absences and compliance. Conducted detailed and comprehensive HR related evaluations including position analysis and classification, benchmarking, compensation program formulation, pay budgeting and administration.

Continued…

STEFANIE WILLIAMS • Page 2 • *****************@*****.***

PROFESSIONAL EXPERIENCE

-Continued-

• Enhanced operations by reviewing, tracking and updating employee files regarding tracking of job and pay changes.

• Evaluated and summarized findings on different market trends and presented recommendations for management review

• Monitored and updated confidential information and maintained filing systems

HUMAN RESOURCES ADMINISTRATIVE II – AMERISOURCE BERGEN, St. Louis, MO (2005-2007)

Successfully managed the HR department vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates Demonstrated sharp leadership qualities in effectively orienting, training and leading personnel to ensure critical compliance with regulatory standards and internal quality control guidelines. Substantially improved staff performance by strategically designing a proactive employee development plan and delivering quality management coaching in building productive teams.

• Handled all facets of HR related activities, including overseeing worker’s compensation, FMLA, short term and long term disability, processing payroll, maintaining confidential information, reconciled billing and exported payroll and employee data.

• Proficiently reviewed, analyzed and investigated ethics hotline complaints and grievances and integrated cost-effective resolutions.

• Demonstrated strong communication and advocacy skills in representing the organization in unemployment hearings and won every protest.

• Successfully reviewed, evaluated and disciplined employees as well as developed a plan for corrective action in accordance with policy and procedure

• Enhanced staff performance by counseling both employees and managers in HR related issues.

Career Note: Additional experience and responsibilities performed in all positions listed below.

Stivers Staffing/A.G. Edwards, St. Louis MO Employment Assistant, 2004-2005

Strategic Outsourcing/United Healthcare, St. Louis MO Recruiter/Process Specialist, 2003-2004

Option One/American Water, Alton IL Recruiter, 2002-2002

Pro Temps/Ascension Health, St. Louis, MO Human Resources Assistant, 2001-2002

Manpower/Mallinckrodt-Tyco, St. Louis MO Human Resources Assistant, 1999-2001

TAP of Missouri/Argosy Gaming, Alton IL Benefits & Compensation Assistant, 1997-1999

Responsibilities:

• Conducted new hire orientation, sexual harassment & discrimination training, workplace safety training, HIPPA training and code of ethics training.

• Recruited, interviewed and hired exempt and non-exempt.

• Managed worker’s compensation, FMLA, short term and long term disability program to ensure proper tracking of absences and compliance, .

• Conducted reference checks on applicants to ensure accuracy of provided information.

• Administered retirement t benefits, 401(k), 403(b), processed loans, hardship withdrawals, QDRO, and distributions.

• Reconciled monthly benefit billings, processed I-9s, applicant tracking, and communicated new benefits changes to employees, benefit orientation, and open enrollment.

• Disciplined employees and developed a plan for corrective in accordance with policy and procedures.

• Maintained HRIS database and ensured the integrity of the data, generated offer letters.

• Processed payroll investigated ethics hotline complaints, grievances and developed resolutions.

• Represented employer in unemployment hearings and ensured human resources functions were effectively performed for up to 500 employees

• Updated employee handbook and communicated updates and changes to employees.

EDUCATION

• Master of Science – Human Resources Management and Development, National-Louis University

• Bachelor of Arts – Business Management, National-Louis University

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